IT Business Analyst

About the WSIB

At the WSIB, we’re here to help. When a workplace injury or illness happens, we move quickly to provide wage-loss benefits, medical coverage, and support for recovery and return to work. Funded by Ontario businesses, we also provide no-fault collective liability insurance and access to industry‑specific health and safety information.

We are one of the largest insurance organizations in North America, supporting more than five million people in over 300,000 workplaces across Ontario.

Salary Grade 213

From $99,370.69 to $116,906.91

This is a temporary opportunity up to 12 months in duration.

IT Business Analyst Job summary

Join the WSIB as a Business Analyst and help shape technology and process improvements that support teams across the organization. In this role, you will work with business partners, technical teams, and vendors to gather requirements, improve processes, support solution delivery, and help implement enterprise systems and services.

What You’ll Do

• Partner with stakeholders to understand business needs and translate them into clear requirements.
• Support the design and delivery of solutions that align with business goals.
• Analyze current processes, identify opportunities for improvement, and help design future‑state workflows.
• Work closely with business teams, the Information Technology Cluster (ITC), vendors, and project partners to support successful implementation.
• Assist with testing, including User Acceptance Testing (UAT), to ensure solutions meet business needs.
• Contribute to procurement activities, including Request for Proposal (RFP) requirements and vendor evaluation.
• Provide advice, guidance, documentation, training materials, and ongoing support for systems and process changes.
• Lead or support projects by helping manage scope, timelines, risks, and stakeholder communication.

What You Bring

Education

• University completion at undergraduate level with a specialty focus in Computer Science, Information Technology, Business Administration, Commerce, Science or Social Science, and an Advanced or Associates’ Certificate in Business Analysis endorsed by IIBA.

Experience

• Five years prior experience in business administration, business intelligence software and system analysis and workflow processes.

Why join the WSIB

• Competitive salary and comprehensive benefits
• Flexible work options to support work‑life balance
• Ongoing professional development and opportunities for growth
• A diverse, equitable, and inclusive workplace where your voice matters
• The chance to truly make a difference in the lives of Ontarians

This role requires the successful applicant to commit to an in‑office work arrangement up to 5 days a week beginning in 2027.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected].

If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time.

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