Technical Business Analyst

Universal Music Group UK

We are Universal Music Group UK – the UK’s leading music-based entertainment company. We exist to shape culture through the power of artistry. We help UK artists produce, distribute and promote the most critically acclaimed and commercially successful music to inspire and entertain fans at home and around the world.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future‑ready workplaces. We help organisations adapt, grow, and thrive in an ever‑evolving world by building, shaping, and optimising diverse talent strategies.

We partner with UMG UK to support their contingent hiring processes. Acting as an extension of their Talent Acquisition Team, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of UMG, we are looking for a Technical Business Analyst for a 6 month contract based in London.

How we LEAD

The Business Analyst will be responsible for gathering the requirements from key business users, documenting the requirements and ensuring that the software developed meets the requirements, working with stakeholders to plan, analyse and highlight risks and issues, defining accurate, meaningful and measurable business cases and define acceptance criteria.

The Business Analyst will mentor and help other team members improve their technical skills and business understanding.

How you’ll CREATE

• Define the requirements (user stories) to build new functionality using, amongst others, BDD/Gherkin Style acceptance criteria.
• Perform detailed technical analysis & scoping of activities required to develop a new application capability.
• Take ownership of requirements to be built by the team, presentation of the stories and journeys and facilitation of requirements workshops.
• Create application documentation for end-users and technical staff as needed including wireframes when needed.
• Work with other BAs and teams to understand and define end to end or integration requirements across more than one project team and systems as well as other systems within the client as required.
• Work with the QA and the project team to validate the acceptance criteria and modify and split requirements as appropriate and participate in estimation and iteration planning sessions.
• Assist with user acceptance testing as necessary and appropriate and making appropriate commitments through story selection, task definition.

Bring your VIBE

• Experience in software delivery and life cycle, breaking down complex requirements into independent user stories, capturing detailed acceptance criteria, building a release plan with user stories in collaboration with the customer, managing the backlog, running showcases and incorporating user feedback and documenting system capabilities, business processes and support handover documentation.
• Have experience of systems integration and migration delivery.
• Have experience of APIs and the build approach in the context of micro systems and external clients.
• Be pro‑active in exploring options and consensus, and to have their own opinions about how to build great software and be prepared to defend them.
• Successfully applied Agile/XP/Scrum practices.
• Experienced in using Atlassian software (such as Jira for backlog management and Confluence for detailed product documentation) or equivalent tools.

Diversity, Equity, Inclusion & Belonging at UMG UK

The best way to flourish in our ever‑changing industry is to create a team that truly reflects the incredible diversity of our artist roster and society.

We’re committed to creating an inclusive culture where everyone can belong, thoughtfully express themselves and bring something unique to our creative journey and our shared passion for music.

Our diversity sets the stage for the creativity, collaboration and innovation that make our artists successful. Here, we want everyone to be seen, supported, valued, respected, and ensure contributions are appreciated and actioned where appropriate.

Next Steps

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

We canonly accept workers operating via an Umbrella or PAYE engagement model.

Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.

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