Customer Service

Job Overview

Customer Service Advisor based in Widnes (WA8 7QF) for a leading manufacturer of water treatment and process chemicals. Permanent, full‑time position with a salary of £30,000‑£35,000 depending on experience.

Hours

Monday to Thursday 08:30–16:50 and Friday 08:30–16:00.

Responsibilities

• Process customer orders and book them into the system
• Liaise with hauliers and the production team
• Produce relevant paperwork and update trade agreements
• Invoice customers and authorise purchase invoices for hauliers
• Handle purchase order processing and authorisation

Qualifications

• Previous experience in a similar customer service role
• Ability to pick up tasks quickly and efficiently
• Strong organisational and communication skills
• Good attention to detail
• Computer literate and comfortable using the system
• Team player who can take on other duties where necessary

Additional Information

• 25 days holiday plus bank holidays
• Pension scheme
• Bonus scheme
• Fully funded Christmas party and race day

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