Freight Forwarding Operations Manager

Title: Freight Forwarding Operations Manager Location: Dublin 9 Terms: Full-time permanent, office-based, Mon-Fri, normal hours Package: €75-80k + Benefits Target Applicant: Current Operations Supervisor / Manager in a mid-sized airfreight forwarder with exposure to Ocean and Road. A Dublin 9-based freight forwarder now seeks an experienced Operations Manager with extensive airfreight forwarding experience. Reporting to the Country Manager, you will be directly responsible for the day-to-day operations by actively participating and engaging with Company management initiatives.

You will lead and motivate a multimodal operations team to ensure effective management of shipments and will ensure that the business can function effectively and profitably without operational constraints. Accountable Functions: Freight Operations Regulatory Compliance Quality Management (GDP, AEO and ISO) Aviation Security Sales & Marketing Customer Service Financial People Management Minimum Requirements: Minimum 5 years' experience in airfreight forwarding operations with some exposure to Ocean and Road. Previous experience managing a 10+ member operations team within a freight forwarding or logistics environment.

Strong knowledge of international import and export procedures. Experience using CargoWise or a comparable freight management system. Proven ability in managing customer relationships and resolving operational escalations.

Experience overseeing customs compliance and international trade documentation. Exposure to Quality Management Systems, including AEO, ISO or GDP standards. Experience managing aviation security compliance, operational KPIs, productivity and service performance.

Experience working closely with finance teams on invoicing, profitability, month-end procedures and aged debt. Experience recruiting, onboarding, coaching and performance managing staff. For a confidential discussion on this or any other current opportunity, please contact Garvan Cerasi IAC-Jul26 Skills: Airfreight Forwarding Team Management Regulatory Compliance Benefits: Bonus & Pension