Analyst, GSS HR Administration
Wyndham Hotels and Resorts, Inc.
Job Description
The Role
This role will be part of Global Shared Services based in Buenos Aires, Argentina.
The Analyst, Human Resources Administration supports the U.S.-based Corporate Human Resources function with key operational activities and processes as part of a Global Shared Services model. The Analyst partners closely with U.S.-based Corporate HR team and Talent Acquisition to ensure consistent service delivery across the employee lifecycle. The role requires strong attention to detail, the ability to manage multiple priorities, and comfort working with HR systems, data, and confidential team member information in a fast-paced, service-oriented environment.
What you'll do
- Talent Acquisition support: Support a range of TA activities including candidate sourcing, drafting offer letters, assisting with background checks, and managing ad hoc job postings. Maintain and update employer branding platforms, ensure accuracy of TA resources for franchisees, coordinate annual initiatives such as industry surveys, support franchise engagement in corporate TA offerings, and deliver weekly reporting.
- Human Resources Administration support: Support a range of HR activities, including employment and remote verification requests, managing data change transactions, quarterly HR data audits, employee personnel file administration, new hire/rehire processing, and voluntary offboarding process.
You'll be successful if you have
- Strong attention to detail and ability to manage high-volume, transactional work accurately.
- Effective written and verbal communication skills, including the ability to interact with U.S.-based stakeholders.
- Ability to follow standardized processes while exercising sound judgment within defined guidelines.
- High level of discretion and professionalism when handling confidential team member information.
- Ability to manage multiple tasks concurrently and prioritize based on urgency and service-level agreements.
- Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, Outlook); experience with HR systems (SuccessFactors) and ticketing tools preferred.
- Strong service orientation and continuous improvement mindset.
Required Qualifications/Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
- 1–3 years of experience in HR administration, shared services, or operational support roles.
- Experience working with HR systems (e.g., HRIS, ATS, LMS) strongly preferred.
- Experience supporting U.S.-based HR processes or working in a shared services environment is strongly preferred.
- Fluency in English (written and verbal) required.
Employment Disclaimer
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
What we expect from you
- Being responsive, respectful and delivering great experiences to our guests, partners and communities.
- Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.
- Bring your best every day and strive to exceed expectations in all you do.
What you can expect from us
- Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.
- Competitive salary and benefits.
- Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.
- A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.