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Claims Manager at Intact Insurance

Intact

EdmontonFull-timeMid LevelOn-site

Job Description

Step into a leadership role as a Claims Manager with Intact Insurance, where strategic oversight meets exceptional customer service within the Accident Benefits team. In this pivotal role, you will provide operational leadership in the Accident Benefits function, managing Unit Claims Managers and steering performance to achieve enhanced claims outcomes. Your expertise will be key in promoting a culture of quality, accountability, and collaboration while ensuring alignment with corporate objectives and consistent execution.

Key Responsibilities: • Lead business performance and operational efficiencies • Coach and develop Unit Claims Managers and leaders • Enhance workflows and resource allocation processes • Address complex Accident Benefits matters and provide guidance • Monitor productivity and financial outcomes for claims handling Requirements: • Proven leadership in a claims environment • Technical expertise in Accident Benefits operations • Strong focus on performance metrics and operational planning • Excellent communication and relationship-building skills • Post-secondary education preferred; CIP designation is an asset Drive operational excellence in claims management while fostering leadership and technical expertise at Intact Insurance. #J-18808-Ljbffr

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