Workshop Technician (Técnico de Taller)

The Service team Workshop Technician will be repairing actuators, resolving customer issues in relation to Rotork products using mechanical & electrical experience, and obtain an understanding of actuation/automation and strong problem‑solving skills. Based primarily in our workshop but may be required to support Field Service staff in the field from time to time.

Shop Service

• Assess each actuator based on the reported severity of the problem, and/or a visual & manual inspection.
• Provide a quote estimating labor, required parts and completion date.
• Perform electrical and mechanical troubleshooting to identify issues.
• Upon receipt of PO, schedule repair tasks appropriately to meet completion date.
• Repair the actuator including function testing, cleaning, and re‑painting as required.
• Field visits may include the following types of work: commissioning, preventative maintenance, or repair.
• On site, use mechanical and electrical problem‑solving to identify issues and perform necessary repairs.

Production

• Prepare for production by locating and compiling all required components and performing a visual inspection.
• Assemble components together in accordance with engineering drawings and standard operating procedures.

Administration & Training

• Ensure job reports are completed on site and a copy handed to the customer.
• Ensure timely entry/submittal (in line with the relevant KPI) of job reports and timesheets to the Service Coordinator for invoicing to the customer.
• Ensure timely booking in and shipping of service inventory as needed.

Experience Requirements

• Trade certificate or technical diploma – can be through education and experience working with live electrical equipment. Formal electrical training highly preferred.
• 3‑5 years of related experience in industrial maintenance/automation/flow control.
• Able to read and understand electrical, pneumatic, and hydraulic schematics.
• Working knowledge of Microsoft Office.

The Successful Candidate

• Enjoys working as part of a team and independently.
• Is a good communicator who likes to achieve deadlines set.
• Ability to probe for further information to identify issues.
• Good understanding of H&S within an Engineering/manufacturing environment.

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