VP - Sales & CRM

Sales Strategy & Business Growth:-

• Develop and execute sales strategies to achieve organizational revenue and profitability targets.
• Drive project-wise sales planning, forecasting, and execution.
• Identify new business opportunities and expand the company's project portfolio.
• Monitor market trends, competitor activities, and customer behavior to formulate growth strategies.
• Establish sales targets and monitor performance across all projects.

Team Leadership:-

• Lead, mentor, and develop Sales Managers, Team Leaders, CRM teams, and Sales Executives.
• Build a high-performance sales culture focused on accountability and results.
• Conduct regular performance reviews, coaching sessions, and training initiatives.
• Drive employee engagement, retention, and succession planning within the department.

Client & Developer Relationship Management:-

• Build and maintain strong relationships with developers and strategic partners.
• Represent the organization during business meetings, negotiations, and project presentations.
• Ensure exceptional service delivery and client satisfaction.
• Resolve escalated client and developer concerns efficiently.

Customer Relationship management:-

• Oversee the complete customer journey from booking to possession.
• Ensure timely documentation, payment follow-ups, agreement execution, and handover coordination.
• Enhance customer satisfaction through structured CRM processes.
• Monitor customer feedback and implement continuous improvement initiatives.

Revenue & Performance Management:-

• Own sales budgets, revenue planning, and profitability targets.
• Review daily, weekly, and monthly MIS reports.
• Track conversion ratios, sales funnel performance, inventory movement, and revenue realization.
• Drive corrective actions wherever required.
  

Process Excellence:-

• Develop and implement SOPs for Sales and CRM operations.
• Ensure adherence to company policies and developer guidelines.
• Improve operational efficiency through automation and technology adoption.
• Monitor CRM systems and sales processes for maximum productivity.

Cross Functional Collaboration:-

• Work closely with Marketing, HR, Finance, Legal, and Operations teams.
• Align marketing campaigns with sales objectives.
• Coordinate with developers for inventory, pricing, offers, and project updates.
• Ensure seamless communication between departments.

Required Qualification:-

• Bachelor's degree in Business Administration, Marketing or a related field.
• MBA preferred.
• Minimum 15–20 years of experience in Sales and CRM.
• At least 10 years of leadership experience in the real estate industry.
• Proven experience in leading large sales teams and managing multiple projects simultaneously.

Required Skills:-

• Strategic Sales Leadership
• Business Development
• Customer Relationship Management
• Revenue Planning & Forecasting
• Team Management & Coaching
• Negotiation & Influencing Skills
• Analytical & Decision-Making Ability
• Financial Acumen
• Conflict Resolution
• Excellent Communication & Presentation Skills
• CRM Software (Salesforce, LeadSquared, Sell.Do, or similar)
• Advanced MS Excel and MIS Reporting

Preffered Attributes:-

• Entrepreneurial mindset with strong business acumen.
• Ability to thrive in a fast-paced and target-driven environment.
• Strong networking and relationship-building skills.
• High level of integrity, professionalism, and accountability.
• Passion for customer excellence and operational efficiency.

Why Join Maestro:-

• Opportunity to lead high-impact real estate projects.
• Work with reputed developers and premium residential and commercial brands.
• Performance-driven culture with significant leadership exposure.
• Dynamic environment that encourages innovation, ownership, and career growth.