Travel Desk - Executive

The Travel Desk Executive is responsible for managing and coordinating all official travel arrangements for employees, including flight bookings, hotel accommodations, airport transfers, visa support, and travel-related documentation. The role ensures seamless travel experiences while maintaining compliance with company policies and optimizing travel costs.

Key Responsibilities

• Manage domestic and international travel bookings, including flights, hotels, rail tickets, and local transportation.
• Coordinate travel itineraries and ensure timely communication of travel details to employees.
• Liaise with travel agencies, airlines, hotels, and other service providers for reservations and travel-related requirements.
• Assist employees with visa applications, travel insurance, and other necessary travel documentation.
• Ensure all travel bookings comply with the firm‘s travel policy and approved budgets.
• Maintain records of travel bookings, expenses, invoices, and vendor agreements.
• Review travel invoices and coordinate with the Finance team for timely processing of payments.
• Monitor travel costs and identify opportunities for cost optimization.
• Handle travel-related queries, changes, cancellations, and emergency travel requirements.
• Generate periodic reports on travel expenditure, travel trends, and vendor performance.
• Maintain strong relationships with travel vendors and negotiate competitive rates and services.
• Support administrative activities and special projects as assigned.

Qualifications & Experience

• Bachelor‘s degree in any discipline.
• 1–3 years of experience in travel coordination, travel desk operations, or administrative support.
• Experience in managing corporate travel arrangements is preferred.

Skills & Competencies

• Strong organizational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office applications, particularly Excel and Outlook.
• Knowledge of travel booking systems and travel management platforms.
• Ability to manage multiple requests and work under tight deadlines.
• Attention to detail and problem-solving skills.
• Strong vendor management and negotiation capabilities.
• Customer-service-oriented approach.

Key Performance Indicators (KPIs)

• Timely completion of travel bookings.
• Compliance with travel policies and approval processes.
• Accuracy of travel records and documentation.
• Cost savings achieved through effective travel management.
• Employee satisfaction with travel support services.
• Timely resolution of travel-related issues and requests.

This role follows a 5-day work-from-office schedule and requires availability to provide travel support as needed, including outside regular business hours.

Freshers who have successfully completed an IATA-certified course are encouraged to apply.