Trade Counter Assistant - Fire Footscray (TH)

About Reece Fire

We fight fires. We are Australia's leading supplier of plumbing and bathroom products with over 9,000 employees and 800 branches worldwide. As part of the Reece Group, Reece Fire develops and delivers products that drive safety and protection.

About The Role

As part of the Trade Counter team in Footscray, you’ll help engineers, project managers and other tradespeople access the products they need to maintain fire safety protection, as well as undertaking other tasks that keep customers happy and the branch running smoothly. This is an exciting opportunity to join a high‑performing talent hub, designed to fast‑track development and build your skills for future leadership positions.

Typical Day

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking picking, packing and stock control activities
• Help keep the branch tidy and safe
• Make deliveries to customers using a company vehicle
• Continue upskilling with tailored on‑the‑job training initiatives

We’d Love to Hear From You If You’re Someone Who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech‑savvy and adaptable to new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career – either locally or within the broader network

Our Perks And Benefits

• Performance‑based bonuses
• Continuous learning and development programs to support your career goals
• Generous discounts for renovations of bathrooms or kitchens
• Reece Boost – cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

What Happens Next

After submitting your application, you’ll be invited to participate in a brief chat interview. Think of it as your first interview, but without the usual pressure. It involves answering five questions and should take about 15–20 minutes. It’s best to complete it within 24 hours and you can take it at your own pace.

Once finished, you’ll receive a personality profile highlighting your strengths. If you do not see the invitation in your inbox, please check your junk or spam folder.

At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support.

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