Technology Operations Manager at Luxury Hotel
Rosewood Hotel Group
Job Description
Elevate guest experiences as the Technology Operations Manager in a leading luxury hotel. Oversee IT systems and infrastructure ensuring optimal service and operational efficiency while aligning with business goals. With at least three years of leadership in IT, preferably within luxury hospitality, you will manage the execution of daily technology operations, monitor cloud services, and implement cybersecurity measures.
This role demands collaboration with both property management and corporate teams to deliver outstanding IT support and services. Key Responsibilities: • Direct daily IT operations and system troubleshooting • Manage cloud platforms, focusing on performance optimization • Support hotel operations and guest-facing technologies • Supervise and train technical staff • Manage vendor relations and oversee project milestones Requirements: • Bachelor's degree in Information Technology or related field • 3+ years IT leadership experience in luxury settings • Strong hands-on knowledge of cloud infrastructure • Proficiency in cybersecurity and compliance management • Excellent interpersonal and project management skills Enhance hospitality technology solutions for exceptional guest services and operational success. #J-18808-Ljbffr