Technical Field Support Analyst Career

Pursue a career as a Technical Field Support Analyst with Canadian Blood Services in Winnipeg, Manitoba. This role is vital in supporting IT systems that aid blood collection and diagnostic services. You will be responsible for hands-on technical support across various sites, ensuring systems operate securely and reliably.

Daily tasks include troubleshooting IT issues, responding to service requests, and managing on-site support for hospital diagnostic environments. Collaboration with internal teams and third-party vendors will be essential to ensure smooth operations. Key Responsibilities: • Perform IT support services for Canadian Blood Services and partner locations • Manage system qualification activities and daily operations • Document and resolve technical support tickets • Collaborate with IT teams on technical issue resolution • Maintain compliance with operational policies and procedures Requirements: • Relevant post-secondary IT education or experience • Minimum five years providing desktop support • Comprehensive understanding of networking principles • Strong interpersonal and customer service skills • Proven independent and team-oriented work capabilities Enhance critical healthcare operations while working with a dedicated team at Canadian Blood Services. #J-18808-Ljbffr