Technical Analyst (IAM)

Dawn InfoTek Inc. is a professional IT consulting firm that partners with major financial institutions, investment firms, and government organizations. We are dedicated to delivering cutting-edge consulting services and recruiting top IT talent across all levels for our clients. We are currently seeking an Technical Analyst (IAM) to join a dynamic development team supporting one of our major financial clients.

Work arrangement: (Hybrid) 2 days per week Contract Duration: ASAP - Oct 30 th Possibility of extension: Yes Conversion to FTE: Yes **This role sits in a hybrid space between technical analysis, business analysis, and delivery coordination , with a strong IAM and engineering-facing component** Typical Day in Role: Requirements and Technical Analysis • Strong ability to communicate effectively across engineering, product, and client audiences, adapting language, depth, and framing as appropriate. • Demonstrated ability to navigate discussions professionally and constructively, including delivering constraints, trade offs, or alternative approaches without being confrontational. • Skilled at creating alignment across groups with differing priorities by focusing on shared outcomes and practical solutions. • Comfortable leading conversations and working sessions, ensuring all perspectives are heard while guiding discussions toward decisions. • Strong coordination skills with the ability to bring the right stakeholders together to resolve design or delivery questions. • Organized, proactive, and thoughtful in anticipating questions, risks, and downstream impacts on delivery. Delivery Coordination and Design Support • Coordinate cross functional discussions with Product, Engineering, QA, and DevOps teams to align on scope, dependencies, and delivery approach. • Facilitate working sessions by guiding conversations, asking relevant technical questions, and helping teams converge on clear outcomes. • Support Development Leads and Architects by summarizing problem statements, clarifying requirements, and capturing solution options and trade offs. • Assist with delivery planning activities including timeline tracking, dependency management, and sequencing considerations. • Maintain awareness of resource capacity across personnel and technical environments to support realistic delivery planning. • Capture meeting notes, decisions, and action items to ensure traceability and follow through. Candidate Requirements/Must Have Skills: • 1-3 years of experience with a strong understanding of software engineering fundamentals sufficient to evaluate design decisions and reason through system behavior. • Strong technical writing skills, including requirements documentation, decision summaries, and meeting artifacts. • Ability to create and interpret sequence diagrams, flow charts, and system visuals using tools such as Visio or PlantUML.

Nice-To-Have Skills: • Exposure to Identity and Access Management concepts such as OIDC, SAML, and OAuth 2.0. • Familiarity with ServiceNow for intake, workflow, or service management processes. • Experience with Atlassian tools such as Confluence, JIRA, and Bitbucket. • Exposure to large scale enterprise delivery environments or regulated project settings. • Proficiency with Microsoft Excel, Word, PowerPoint, and Visio • Familiarity with Agile delivery practices and supporting engineering workflows. Soft Skills Required: • Strong ability to communicate effectively across technical and business audiences, adapting language and level of detail as appropriate. • Solution oriented, collaborative approach focused on progressing discussions toward workable outcomes. • Comfortable leading conversations and contributing actively in technical and delivery discussions. • Strong coordination skills with the ability to bring the right stakeholders together to resolve design or delivery questions. • Organized, proactive, and able to anticipate questions and downstream impacts on delivery. Education & Certificates: • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related technical discipline.