ServiceNow Business Analyst

TekStaff's Client has a current vacancy for a Business Analyst Pay Rate Range: $55-68 Job Description Candidate Requirements/Must Have Skills: 1. Proven experience (8+ years) as a Business Systems Analyst, Product Owner, or similar role with business process modeling, requirements documentation and system design 2. 5+ years of hands-on technical working experience on ServiceNow platform preferably in Release Management (DPR) and ServiceNow Custom Scoped Application with exposure to DevOps toolchains and automation wrokflows 3. 5+ years of experience producing high-quality documentation for integrations or technical solutions 4. CSA certified system administration is must have 5.

Strong experience working in agile/Lean or hybrid environment collaborating in all stages of the software development lifecycle (SDLC). Nice-To-Have Skills: • In-depth knowledge of ITIL foundation and Release and Change Management processess • Experience with system integration and data analysis is a plus. • Experience with DevOps practices, including CI/CD pipelines and automation tools. • Project Management knowledge to work with large & complex project teams • Business Analysis Certification СВАР® | IIBA® Soft Skills Required: • Ability to manage multiple tasks and prioritize effectively in a fast-paced, dynamic environment. • Excellent communication and interpersonal skills, with the ability to work collaboratively in cross-functional teams. • Strong analytical and problem-solving skills, with attention to detail. Education: • Post-secondary education in Computer Science, Information Systems, Business Administration, or a related field (or equivalent work experience).

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.