Technical Account Manager- Adtech

MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

About the Role

We are seeking an experienced Conversions API / Analytics Implementation Specialist to lead and support clients in implementing server-side tracking solutions. This role requires close collaboration with clients and developers to ensure accurate event tracking, troubleshoot implementation issues, and optimize lower-funnel campaign performance. The ideal candidate has strong technical expertise, client-facing experience, and a problem-solving mindset.

Responsibilities

• Lead exploratory conversations with clients to help them understand what / why to implement the Conversions API
• Understand and advise the client on what events/parameters need to be provided to hit the Conversions API resilience score
• Troubleshoot / assist developers in deploying server to server web requests
• JSON request audits in Postman - Monitoring on the Client side to see what requests are ingested and give feedback if failed
• Provide feedback on what edits need to be made to match specs

Qualifications

• 3-5 years of experience in handling tag implementation and troubleshooting analytics/conversion pixel setups
• Experienced in working with tag and feed management systems
• eComm/Lower funnel campaign management and/or strategy
• HTML/SQL experience (even as working-level knowledge)
• Proactively respond to ambiguous problems and drive to solution
• Expertise in the digital campaign space
• Very strong interpersonal communication and client-facing skills
• Excellent written and verbal communication skills with the ability to work in a fast-paced environment
• High levels of attention to detail and the ability to organize and prioritize assignments
• Ability to prioritize work independently and demonstrate a willingness to be flexible and versatile in the production role, proactively addressing changes in client demands

Required Skills

• Strong technical expertise
• Client-facing experience
• Problem-solving mindset

Preferred Skills

• Experience with tag and feed management systems
• Knowledge of HTML/SQL

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