Store Manager

5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Hours - Full Time We are seeking an innovative and results-driven Store Manager for our sparkling Boston boutique located on the iconic Newbury St. You will lead with a strategic mindset, developing and executing plans that drive sales, enhance customer interactions, and strengthen community ties.

A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. You'll foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. Welcome to Trinny London!

Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines. We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands.

We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. The Role Your daily to-dos might look like this: Lead your team from the front by achieving your own targets Improve product knowledge and remain up to date with beauty trends Conduct appointments and elevate your artistry Always demonstrate a customer‑centric approach Manage the daily, monthly and quarterly running of your counter, creating business plans to ensure the success and smooth‑running of your business Complete and distribute rotas, and log payroll, sickness, holidays, 121 notes, ROCs and RTW checks to our HR system Oversee inventory checks, stock counts and visual merchandising Accurately follow health and safety procedures Utilise retail management and team meetings to give feedback on counter performance Ensure that your team and counter meet business objectives, targets and KPIs, and address any underperformance, seeking support from the Training Team or your Area Manager when necessary Motivate your team to continually improve their artistry, product knowledge and performance, using the education and training team and resources Conduct weekly 121s and monthly reviews, championing your team's ambitions to progress Independently address any performance, attendance or conduct issues in line with Trinny London expectations, utilising appropriate procedures and support, escalating when necessary Role – Store Manager Location – Boston Requirements Experience leading a team, ideally within the luxury sector Passionate about makeup and skincare Proven experience leading a team to success within the retail industry Adaptable and confident in an ever‑changing environment Positive and can‑do attitude Strong communication and mathematical skills Comfortable working towards and exceeding KPIs Punctual and organised We love to hear from anybody interested in Trinny London! Although it's useful to have the skills listed above, we're always eager to hear from ambitious people looking for their next challenge.

Benefits Commission Eligible Medical, Dental & Vision benefits (must average 32+ hours a week) AllOne Health – Employee Assistance Programs 401K Accrued PTO: Part‑time hourly employees can accrue based on local laws Employee discount + wardrobe allotment for participating Leap brands Equal Opportunities We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves. We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

Please note: this vacancy is hired and managed via our retail partner, Leap Services Inc. By applying to this vacancy you agree to us sharing your information with them. If selected for interview, you will be contacted by a representative of Leap.

Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Trinny London by 2x. #J-18808-Ljbffr