STORE MANAGER
Northern Reflections
Job Description
At NorthernReflections, Ricki’s, and Cleo , we are united by a shared vision: toinspire and empower women through fashion that fits their lives. With a proudlegacy in Canadian retail, we bring together decades of expertise, a passionateteam, and a commitment to delivering exceptional style, quality, and service. Aspart of our growing organization, you’ll join a collaborative and dynamic teamthat values innovation, customer connection, and the power of great fashion.Whether it’s timeless comfort, polished workwear, or versatile style, each ofour brands plays a unique role in serving women across generations.
Reporting to the District Manager, the Store Manager , will lead all aspects of thestore’s business with full accountability for driving profitable sales growthand achieving key financial results. Through attracting, developing, andinspiring a high-performing team, you will create a culture focused ondelivering an exceptional customer experience. Key Responsibilities: Drive all aspects of store performanceby focusing on key financials including sales, gross margin, conversion,payroll hours, expenses, and shrink.
Lead with a customer-first mindset toensure an outstanding and consistent customer experience. Recruit, develop, coach, and retain ahigh-performing, fashion-loving team through effective leadership and ongoingdevelopment. Balance operational excellence withstrategic thinking to increase store productivity and profitability.
Deliver strong brand representationthrough deep knowledge of the product, business, and company values. Champion visual merchandising andmarketing initiatives to maintain a compelling and sales-focused storeenvironment. Execute store directives in visualpresentation, merchandising standards, and promotional planning.
Maintain a safe, clean, and organizedstore environment for both customers and store team. Implement and monitor loss preventionpractices to safeguard company assets. Create and nurture a positive workculture that motivates your team and reflects core values.
Act as a hands-on leader, providingclear expectations, support, and accountability to drive team and individualperformance. Performother duties as assigned to support overall store success. Experience &Qualifications: 3–5 years of retail managementexperience, preferably in apparel or specialty retail.
Proven track record of achieving salesgoals and driving business performance. Strong leadership and peoplemanagement skills with experience recruiting, developing, and motivating ahigh-performing team. Demonstrated ability to deliverexceptional customer service and foster a customer-focused store culture.
Solid understanding of key retailmetrics including sales, gross margin, KPIs, conversion, and hours management. Excellent communication,organizational, and time-management skills. Proficient in visual merchandising,store operations, and loss prevention practices.
Ability to adapt to changingpriorities and thrive in a fast-paced environment. Mustbe able to stand for extended periods of time, climb a ladder and to move andhandle boxes of merchandise (weighing up to 30 pounds) and fixtures throughoutthe store Flexibleavailability including days, evenings, weekends, and holidays #J-18808-Ljbffr