Showroom Sales

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We are looking for a passionate and customer-focused Showroom Salesperson to join our team. In this role, you will provide professional product consultation, understand customers' ergonomic needs, and recommend suitable seating solutions. You will play a key role in delivering an exceptional showroom experience while achieving sales targets and supporting daily showroom operations.

Key Responsibilities

Welcome and assist walk-in customers with a friendly and professional approach.

Understand customers' workspace, seating habits, and ergonomic requirements.

Recommend suitable ergonomic chairs and accessories based on customers' needs and budget.

Demonstrate product features, benefits, customization options, warranty, and after-sales services.

Process sales orders, quotations, and payments accurately.

Maintain accurate customer records and sales documentation.

Follow up on customer enquiries and sales opportunities to maximize conversion.

Handle customer feedback and provide basic after-sales support professionally.

Achieve showroom sales targets and contribute to overall business growth.

Keep the showroom clean, organized, and visually appealing, ensuring all displays are properly presented.

Monitor inventory levels and report stock shortages or replenishment requirements.

Coordinate with logistics teams for timely order fulfilment.

Keep up to date with product knowledge and participate in exhibitions, roadshows, and promotional events when required.

Participate in exhibitions, and marketing activities when required.

Comply with company policies, sales procedures, and workplace safety standards.

Requirements

Diploma, Higher NITEC, or equivalent qualification in Business, Sales, Retail Management, or a related field.

Previous experience in retail sales, furniture, office equipment, or customer service is preferred.

Experience in ergonomic products or office furniture is an advantage.

Strong communication, interpersonal, and consultative selling skills.

Ability to explain ergonomic concepts in a simple and practical manner.

Basic computer proficiency, including Microsoft Office.

Self-motivated, customer-oriented, and results-driven.

Able to work independently and collaboratively in a team environment.

Willing to work weekends, public holidays, and retail operating hours.

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