ServiceNow Developers

Module : ServiceNow ITAM – Hardware Asset Management (HAM) Experience we are looking for : HAM Pro Implementation: Design, configure, and implement ServiceNow HAM Pro solutions, including asset lifecycle management (procurement, deployment, maintenance, reclamation, retirement, and disposal). Integration: Build and manage integrations between ServiceNow HAM Pro and 3rd-party systems such as MDM/UEM (Microsoft Intune, Jamf, VMware Workspace) and procurement/inventory tools. Lifecycle Management: Utilize the Hardware Asset Workspace to track hardware stockrooms, consumables, and asset lifecycle policies.

And have experience with hardware normalization, reconciliation, and asset request flows. Module : Integrated Risk Management (IRM) Experience we are looking for : ServiceNow IRM hands‑on proficiency: data model (Authority Doc → Control → Test; Risk Framework → Risk → Assessment → Indicator; Profiles), configure risk methodology and assessments, build/mapping control library, automate monitoring with Indicators/integrations, manage issues/exceptions workflows, align with CMDB/CSDM, and build role‑based dashboards. Module : IT Operations Management (ITOM) Experience we are looking for : ITOM domain and CMDB/CSDM mastery: CMDB design and class model, identification/reconciliation, normalization and data quality, discovery coverage strategy, dependency and service mapping (topology of apps/services), and service health modeling.

Hands-on implementation and operations: MID Server deployment/hardening and credential management; Discovery (patterns, probes/sensors) and Service Mapping (pattern/traffic/tag-based); Event Management/AIOps (event rules, alert correlation, service health KPIs, Metric Intelligence/Log Analytics); cloud/Kubernetes discovery and integrations (AWS/Azure/GCP); automation with Orchestration/IntegrationHub for remediation; dashboards and operational reporting.