Senior Sales Executive - B2B SaaS

Senior Sales Executive - B2B SaaS

Location: Hyderabad, India

Type: Full-time, In-office

Experience: 4+ Years

About StepsAI

StepsAI is building AI agents for businesses across websites, Shopify stores, Instagram, WhatsApp, Facebook, and other customer-facing channels.

Our AI agents help businesses answer customer questions instantly, recommend products, capture leads, track orders, book meetings, automate workflows, reduce support load, and increase conversions.

We're an early-stage AI SaaS startup building the next generation of customer engagement, where AI agents help businesses sell, support, guide, and convert customers 24/7.

We're looking for a Senior Sales Executive who can take ownership of the sales process, consistently close deals, and help us build a repeatable revenue engine.

The Role

• This is a hands-on, high-ownership sales role.
• You will work directly with qualified prospects, understand their business challenges, conduct discovery calls and product demos, handle objections, negotiate commercials, and close deals.
• You will also be expected to contribute to improving our sales process, messaging, qualification, follow-ups, and overall conversion rates.
• We're looking for someone who doesn't simply wait for leads to be handed over. You should be comfortable taking initiative, identifying opportunities, following up relentlessly, and finding ways to move deals forward.

What You Will Own

• Own qualified opportunities from discovery through closing.
• Conduct discovery calls and understand customer business problems.
• Run product demonstrations tailored to specific customer use cases.
• Explain StepsAI's AI agents and business value in a simple, compelling manner.
• Identify decision-makers and understand the buying process.
• Handle objections around pricing, implementation, AI accuracy, integrations, ROI, and competition.
• Prepare proposals and negotiate commercial terms.
• Close monthly and annual SaaS subscriptions.
• Maintain a healthy sales pipeline and accurate CRM records.
• Work closely with SDRs to improve lead quality and conversion.
• Coordinate with Customer Success to ensure smooth customer handover and onboarding.
• Provide feedback to founders and Product teams based on market conversations.
• Identify opportunities to improve the sales process and increase conversion rates.

Key Responsibilities

Sales

• Handle inbound and qualified outbound opportunities.
• Conduct discovery calls and product demos.
• Follow up consistently across the sales cycle.
• Build relationships with founders, business owners, marketing teams, support teams, and decision-makers.
• Understand customer pain points and map them to StepsAI's solutions.
• Create urgency and move opportunities through the sales funnel.
• Negotiate and close deals.

Pipeline Management

• Maintain accurate CRM records and opportunity stages.
• Track follow-ups and next steps for every active opportunity.
• Maintain sufficient pipeline coverage to achieve targets.
• Identify stalled opportunities and develop strategies to move them forward.
• Forecast expected revenue accurately.

Sales Process Improvement

• Test and improve sales messaging and pitch.
• Identify common objections and develop effective responses.
• Improve demo flows and sales presentations.
• Share insights on customer segments, pricing, competition, and market demand.
• Help create sales scripts, objection-handling frameworks, and follow-up sequences.

Customer Handover

• Ensure accurate communication of customer requirements to the Customer Success team.
• Support the transition from closed deal to onboarding.
• Stay involved when necessary to ensure customer expectations are properly set.

What We're Looking For

• We're looking for someone who has already experienced the sales cycle and is ready to take greater ownership of revenue outcomes.
• You should be comfortable speaking with senior decision-makers, running demos, handling difficult objections, negotiating deals, and closing independently.
• You should also be someone who thinks beyond their own deals and actively looks for ways to improve the sales engine.

Requirements

• 4+ years of experience in B2B sales, SaaS sales, software sales, inside sales, or business development.
• Proven experience closing B2B deals.
• Strong experience conducting discovery calls and product demonstrations.
• Excellent English communication and presentation skills.
• Strong negotiation and objection-handling abilities.
• Experience managing a sales pipeline and CRM.
• Strong follow-up and relationship management skills.
• Ability to independently manage deals from discovery to close.
• Comfortable working with monthly and quarterly sales targets.
• High ownership and accountability.

Good to Have

• Experience selling B2B SaaS or AI products.
• Experience selling to SMBs, e-commerce brands, agencies, D2C brands, or service businesses.
• Experience selling to customers in India, US, Canada, or other international markets.
• Familiarity with HubSpot, Zoho, Salesforce, Apollo, LinkedIn Sales Navigator, or similar tools.
• Experience selling automation, CRM, chatbot, customer support, marketing technology, or e-commerce solutions.
• Experience working in an early-stage startup.

Key Traits

• High ownership mindset
• Strong closer with a consultative approach
• Confident communicator
• Target-oriented and commercially driven
• Persistent and resilient
• Strong business understanding
• Proactive problem solver
• Comfortable working with ambiguity
• Willing to take initiative without waiting for instructions

Metrics You Should Understand

• Lead-to-meeting conversion
• Meeting show-up rate
• Discovery-to-demo conversion
• Demo-to-proposal conversion
• Demo-to-close conversion
• Win rate
• Average deal size
• Sales cycle length
• Pipeline value
• Pipeline coverage
• Monthly Recurring Revenue (MRR)
• Revenue target achievement
• Customer acquisition cost (CAC)
• You don't need to be a RevOps expert, but you should be comfortable looking at your funnel and identifying where deals are being lost.

What Success Looks Like

First 30 Days

• Understand StepsAI's product, ICP, pricing, positioning, and sales process.
• Learn the CRM and existing pipeline.
• Shadow customer calls and product demos.
• Start independently managing qualified opportunities.

First 60 Days

• Run discovery calls and demos independently.
• Build and manage your own pipeline.
• Handle objections and commercial discussions confidently.
• Close your first deals.
• Identify gaps in our sales process and suggest improvements.

First 90 Days

• Consistently achieve sales targets.
• Build a predictable pipeline.
• Improve demo-to-close and overall conversion rates.
• Contribute to sales messaging, objection handling, and process improvements.
• Become one of the key individual contributors driving StepsAI's revenue growth.

Why Join StepsAI

• AI agents are changing how businesses sell, support, and interact with customers.
• StepsAI is helping businesses turn their websites and customer-facing channels into active AI-powered sales and support assistants.
• You'll work directly with the founders, speak with business decision-makers, close meaningful SaaS deals, and have a direct impact on revenue.
• This is not a role for someone looking for a structured corporate sales environment. It's for someone who wants high ownership, fast learning, direct access to founders, and the opportunity to help build a sales engine from the ground up.
• If you're a strong individual contributor who loves selling, solving customer problems, and winning deals, we'd love to hear from you.