Executive Assistant to COO (Operations & Reporting)

Role Overview

We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.

This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

Experience: 1–4 Years

Eligibility: Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.

Key Responsibilities

1. Reporting & Business Insights

Prepare weekly, monthly, and quarterly MIS reports across business units

Track key metrics:

• Revenue vs targets
• Pipeline & conversion
• Collections & receivables
• Project delivery status

Work with tools like Odoo, Excel, Power BI to consolidate and present insights

Identify gaps, inconsistencies, and highlight actionable insights to the COO

2. Cross-Functional Coordination

Act as a central coordination layer between:

• Sales / ASL team
• Delivery teams
• Finance & collections
• HR & operations

Ensure closure of action items from internal reviews and leadership meetings

Drive accountability across teams with structured follow-ups

3. COO Office Management

Prepare meeting agendas, MOMs (Minutes of Meeting), and action trackers

Support in business reviews, board-level summaries, and leadership decks

Maintain structured documentation for:

• Key decisions
• Strategic initiatives
• Operational plans

4. Process & Governance

Bring discipline in:

• Reporting cadence
• CRM hygiene
• Data accuracy across systems

Assist in defining and tracking SOPs and operational workflows

Support automation initiatives (reporting, dashboards, trackers)

5. Special Projects

Work on strategic initiatives driven by COO office:

• New service launches
• Partner programs
• Internal process improvements

Conduct basic research, bench marking, and data analysis

Required Skills & Qualifications

Experience in operations / business analyst / EA to leadership roles

Strong proficiency in:

• Excel (mandatory – advanced level)
• PowerPoint (executive presentations)
• Any ERP/CRM (Odoo preferred, but not mandatory)
• High ownership and follow-through mindset
• Strong communication and stakeholder management skills
• Ability to handle ambiguity and multi-task in a fast-paced environment

Preferred Background

Experience in IT services / SaaS / cloud / consulting companies

Exposure to MIS reporting, dashboards, or financial tracking

Prior experience supporting CXO-level stakeholders