Senior Business Analyst, Network Performance & Excellence

Overview Salary Range: $99,000 - $112,000 per year. Must be ONSITE in Lancaster, Texas (Monday-Thursday). The Senior Analyst Network Performance & Excellence is responsible for owning performance visibility and structured improvement across assigned sites or KPI domains within the region.

This role serves as the primary driver of performance diagnostics and corrective action planning - translating data into insights, insights into action, and action into measurable impact. This person will partner closely with Site Leaders and Regional Managers to proactively identify risks and eliminate recurring performance gaps. We are looking for an analytical, action-oriented, and collaborative individual who can translate complex logistics and network data into actionable insights to drive operational excellence.

Successful individuals in this role excel at both qualitative and quantitative analysis - moving beyond simple reporting to tell a concise story that influences regional leadership and improves site-level performance. What You’ll Do Own a defined KPI stack (cost, SLA, dwell, utilization) and serve as the primary performance lead for a specific regional portfolio. Build dashboards, visualizations, and weekly performance narratives to detect emerging risks and quantify the financial impact of performance gaps.

Lead structured problem-solving (5 Whys, Pareto, variance decomposition) to separate systemic issues from execution variability. Partner with Site Leaders and Regional Managers to drive corrective action plans and ensure initiatives deliver measurable, sustainable impact. Conduct ad-hoc deep dives and build advanced reports to translate complex network trends into pointed business recommendations for leadership.

Improve reporting automation and strengthen the regional operating rhythm by reducing manual processes and harmonizing KPI definitions. Engage in road-mapping and prioritization by diligently sizing the impact of performance improvements across sites. What You’ll Need Bachelor’s degree in a quantitative field (e.g., Supply Chain, Economics, Engineering, or Statistics). 3–6 years of professional experience in operations, supply chain, or performance analytics.

Advanced proficiency in SQL (GBQ), Microsoft Excel/Google Sheets, and data visualization tools (Tableau, Looker, or PowerBI). A structured, hypothesis-driven mindset with the ability to conduct deep-dive analyses into material performance gaps. Proven ability to influence site leaders without direct authority and communicate clearly with a "team-first" attitude.

An entrepreneurial spirit with a high attention to detail and the ability to manage multiple, competing priorities in a fast-paced environment. Equal Opportunity & Accessibility Wayfair is an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice. If you have any questions, please contact [email protected]. #J-18808-Ljbffr