Salesforce Test Analyst

Overview

Role: Salesforce Test Analyst

Location: Geelong

Duration: Permanent

Job Description

Responsibilities include participating in Sprint/Project/Test Planning and Backlog refinements; performing test analysis and creating scripts using test management and project management tools (JIRA/Confluence & Test Rail); developing business test scenarios with Product Owners and Business SMEs in line with approved business process documents and work instructions; and executing System Testing, System Integration Testing, and Regression Testing in collaboration with Product Owners, Business SMEs, vendors, and external service providers.

Responsibilities

• Participate in Sprint / Project / Test Planning and Backlog refinements.
• Test Analysis and Scripts using existing Test Management and Project management tools (JIRA/Confluence & Test Rail).
• Develop business test scenarios in collaboration with Product Owners and Business SMEs in line with approved business process documents and work instructions.
• Execute System testing and System Integration testing in collaboration with Product Owners and Business SMEs, vendors, and external service providers.
• Develop Regression test suites in collaboration with Product Owners and Business SMEs against Production functionalities, Maintenance releases, and other releases as required.
• Liaise and engage with the Automation team for Regression Test coverage and report into the Programme on a regular basis.
• Execute System testing, System Integration testing, and Regression testing in line with program release schedules.
• Assist with planning and developing test scenarios; coordinate UAT activities and enable the business to undertake extensive testing and sign-off.
• Raise defects in TestRail/Jira as per the Defect Management Framework and take ownership of defects through to resolution.
• Provide status reports relating to Test Coverage, Defects, and Execution Cycles using TestRail and Jira.
• Develop and maintain effective relationships with internal business areas, Strategy Programme streams, and external service providers.
• Any other reasonable and related duties as required to meet the ongoing needs of the organization.
• Demonstrated verbal and non-verbal communication skills.
• Excellence in developing cutting-edge test artefacts.

Qualifications

• CRM/Salesforce experience is mandatory.
• Experience with Claims / Insurance would be desirable.

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