Sales Coordinator

Location- Mumbai/ Delhi/ Hyderabad Key Responsibilities 1. Order Processing & Documentation Validate and process Proforma Invoices (PI) with high accuracy Ensure all required details are complete: Product specifications Pricing and discounts Delivery timelines Customer information Coordinate with the sales team to resolve discrepancies or missing data 2. Cross-Functional Coordination Work closely with: Warehouse/Dispatch team for order fulfillment Finance team for payment confirmation Customer Success team for post-order handover Ensure smooth transition from sales to delivery 3.

CRM & Data Management Maintain accurate and updated records in CRM systems Track orders from confirmation to final delivery Generate reports on order status, delays, and bottlenecks 4. Process Efficiency & Improvement Identify gaps in coordination and order management processes Reduce manual errors and improve turnaround time Support implementation of automation tools and dashboards 5. Client Coordination Act as a point of contact for order-related queries Provide timely updates to clients regarding order status Ensure professional communication until handover to Customer Success Key Skills & Competencies Strong attention to detail and accuracy Excellent coordination and follow-up skills Ability to manage multiple tasks and deadlines Good communication and stakeholder management Proficiency in CRM tools (preferred: SAP, LeadSquared or similar) Basic understanding of sales and operations workflows Preferred Experience 2–5 years of experience in Sales Coordination / Operations / Customer Support Experience in B2B / D2C / logistics / equipment sales preferred Exposure to order processing, invoicing, or dispatch coordination SAP and Excel Ideal Candidate Profile Highly reliable and process-driven Proactive in identifying and resolving issues Strong ownership mindset Able to handle pressure and manage multiple stakeholders Detail-focused with a “zero-error” approach Interested candidates may share their profile with: Venulisa Luke | +91 96069 41377 | Level/Salary Range: INR up to 5-5.5 LPA