Sales Advisor

Youi Insurance

QueenslandFull-timeMid LevelOn-site

Job Description

You’ll love this role if you’re naturally good with people and want to turn that into something measurable and rewarding.

You’ll spend most of your day speaking to customers who’ve already started a quote. Using structured scripts and clear call flows, you’ll guide conversations, explain pricing in simple terms, and help customers make confident decisions.

Some calls are easy. Others take patience, persistence and confidence to handle objections. There are targets to meet, and some days feel fast-paced and demanding. But if you enjoy conversations with purpose and like seeing effort turn into results, this role will suit you.

You’ll learn through paid training and regular coaching. That’s how your people skills turn into real sales capability with incentives to match your performance.

If you can see yourself growing into this, you’ll likely love it here.

What You’ll Be Doing

  • A full-time role in-office at Sippy Downs
  • Speak with customers on the phone, helping them understand and choose the right cover
  • Follow scripts and call flows while learning how to guide real conversations confidently
  • Read and interpret policy information in real time, explaining cover and costs clearly
  • Work toward sales and performance targets while building strong sales habits
  • Perform across multiple systems at once, including online quoting tools and customer records
  • Receive regular coaching and feedback, and use it to build confidence and capability over time

What Great Looks Like

  • Comfortable working with clear structure and expectations, and you grow into them quickly
  • Enjoy working toward goals and seeing your progress over timeGain confidence using systems as you learn the role
  • Care about getting customer details right and take pride in accuracy
  • Remain calm when calls are challenging and learn how to reset for the next one
  • Take feedback on board and use it to keep improving
  • Aim to do the right thing by customers while building your confidence

What You’ll Get

  • Set start and finish times so you can plan life outside work
  • 22 days annual leave, plus volunteer leave and yearly salary reviews
  • Real pathways to grow your career, with plenty of people promoted from within
  • Paid training at the start and ongoing coaching as you grow
  • A team environment where people back each other and keep things real
  • An award-winning reward and recognition program
  • Free skin checks, flu jabs and financial wellbeing sessions
  • Discounted Youi insurance and gym access through Fitness Passport
  • End-of-trip facilities and casual dress code

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Posted 1 weeks ago

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