RevOps Analyst

Responsibilities

• Building, maintaining and continually improving the dashboards our commercial leadership team rely on to make decisions.
• Configuring and improving Salesforce, ensuring our CRM remains clean, reliable and fit for purpose.
• Analysing pipeline, renewals, retention and commercial performance to identify trends, opportunities and risks.
• Improving data quality across Salesforce, HubSpot and Planhat so we can trust the numbers we're working with.
• Partnering with Sales, Marketing, Customer Success and Finance to improve processes across the customer lifecycle.
• Testing new automations and AI-powered workflows that make our commercial teams more effective.

Requirements

• You've already worked in a dedicated Revenue Operations, Sales Operations or Business Operations role within a B2B SaaS business and are looking for your next challenge.
• You're confident using Salesforce (reporting, dashboards and basic configuration) and enjoy making systems work better.
• You have experience working with SaaS commercial metrics such as NRR, GRR, churn and pipeline velocity, using data to help commercial teams make smarter decisions.
• You're naturally curious, enjoy solving problems and love improving processes rather than simply maintaining them.
• It would be great if you have:
• Experience with SQL, BI tools, Planhat (or similar CRM) or AI-powered automation but this is by no means essential

Core Competencies

Demonstrates expertise in Revenue Operations within a B2B SaaS environment, focusing on Salesforce configuration, data analysis, and process improvement. Proficient in utilizing commercial metrics to drive decision-making and enhance team effectiveness through automation and workflow optimization.

Highest-signal resume keywords

• Salesforce Configuration
• B2B SaaS Experience
• Commercial Metrics Analysis
• Data Quality Improvement
• AI-Powered Automation

Hard Skills

• Salesforce Reporting
• SQL
• Data Analysis
• Dashboard Creation
• Commercial Performance Metrics

Soft Skills

• Problem Solving
• Curiosity
• Process Improvement

Industry Keywords

• Revenue Operations
• Sales Operations
• Business Operations
• Churn
• Pipeline Velocity
• Net Revenue Retention
• Gross Revenue Retention

Tools & Technologies

• HubSpot
• Planhat
• BI Tools

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