Restaurant General Manager (Vancouver)

A high-volume casino restaurant in the Pacific Northwest is looking for a hands-on Restaurant General Manager to lead daily operations, raise service standards, and drive profitability. If you love being on the floor, coaching teams in real time, and running a tight business, this is a great fit. The Role You will oversee front of house, back of house, and beverage operations while building a strong culture, protecting margins, and ensuring guests have a consistently great experience.

What You Will Own Lead day-to-day restaurant operations and shift execution Set and reinforce service standards and a clear sequence of service Hire, train, schedule, and develop a high-performing team Coach performance, provide feedback, and ensure accountability Manage labor to forecasts and adjust in real time based on volume Control inventory and cost of goods to hit target margins Oversee pricing, POS updates, comps, voids, and discounts with full accountability Resolve guest feedback quickly and professionally Support special events, private dining, and VIP requests Maintain compliance with health, safety, and company policies Partner with Facilities and Environmental Services to keep the venue consistently guest-ready What We Are Looking For 5+ years as a General Manager in a high-volume, multi-million-dollar restaurant Strong leadership, communication, and team-building skills Working knowledge of wine, beer, cocktails, and culinary fundamentals Financial and operational discipline, including comfort with POS systems and basic reporting Flexible schedule, including nights, weekends, holidays, and peak periods Valid Food Handler’s Permit and ability to meet MAST certification requirements Able to stand up to 10 hours and lift up to 50 pounds Comfortable working in a smoking environment Preferred AA or BA/BS in Hospitality Management Agilysys POS experience