Relationship Manager

Overview

In this role you grow and steward a government account portfolio by aligning LexisNexis data, legal intelligence, and emerging AI capabilities with client needs. You act as a trusted advisor across procurement, policy, and compliance, driving retention, expansion, and long-term value. You’ll join a collaborative government team delivering high-impact, data-driven outcomes for public sector clients.

This position offers early-career sales professionals growth in a relationship-driven environment with meaningful scope.

• Employee Assistance Program
• Benefits for you and your family
• Access to learning and development resources
• Global discounts and free wellbeing & learning classes
• Shared parental leave
• Sabbaticals

• Manage and grow a government account portfolio (initially ~50) focusing on retention, renewals, and expansion
• Build and maintain relationships with procurement, legal, compliance, and policy stakeholders
• Identify cross-sell and upsell opportunities across teams, departments, and use cases
• Transition and manage newly onboarded accounts from Business Development
• Conduct 15–20 client meetings per month including demos, discovery, and negotiations
• Develop and execute territory and account plans aligned to government priorities and procurement cycles
• Manage opportunities through the full sales lifecycle (RFQs, RFPs, tenders)
• Maintain accurate pipeline forecasting, CRM records, and account reporting
• Stay informed on government trends, legislation, and regulatory developments
• Promote AI fluency and drive technology adoption in collaboration with business, IT, and leadership to improve decision making and operations

• Circa 5 years’ experience in sales or account management
• Proven ability to manage and grow customer accounts
• Strong communication skills with the ability to articulate value, including AI-driven solutions
• Familiarity with AI technologies and their business applications
• Ability to manage multiple stakeholders and navigate complex environments

• strong communication
• relationship-building
• stakeholder management
• AI technologies understanding
• CRM and pipeline forecasting
• demos and discovery facilitation