Project Manager

Position Description The Project Manager supports the successful delivery of work across the firm’s client resource website by managing timelines, dependencies, risks, and cross-functional coordination from intake through launch. This role serves as an operational partner to Business, Content Strategy, CX, UX, AEM Publishing, and DAM Assets Management, helping ensure projects are organized, aligned, and delivered effectively. The ideal candidate is a strong communicator, highly organized, detail-oriented, and skilled at coordinating cross-functional work in a fast-paced digital environment.

This person brings structure, clarity, and momentum to website initiatives while enabling partner teams to focus on their areas of expertise. Job Summary The Project Manager is responsible for coordinating the planning, timing, execution, and delivery of work across the firm’s resource website. This role manages timelines, dependencies, risks, and cross-functional coordination to help ensure work moves efficiently from intake through launch.

The Project Manager partners closely with various stakeholders to organize work, track progress, and support successful delivery. As a partner to content strategy, client experience recommendations, UX design, asset governance, or publishing execution, the Project Manager plays a critical role in managing how work is sequenced, coordinated, and delivered. Key Responsibilities Project Planning and Coordination Manage project plans for website initiatives, content updates, enhancements, and cross-functional workstreams Translate approved business needs and team inputs into timelines, milestones, workback schedules, and deliverables Coordinate activities across Business, Content Strategy, CX, UX, AEM Publishing, and DAM Assets Management Ensure roles, responsibilities, deadlines, and next steps are clearly documented and communicated Facilitate project kickoff, status meetings, checkpoints, and launch readiness activities Timeline and Dependency Management Build and maintain project schedules that reflect priorities, resource needs, and dependencies across teams Track and communicate key milestones, dependencies, blockers, and risks throughout the project lifecycle Identify schedule impacts early and work with stakeholders to adjust timelines, sequencing, or scope as needed Support teams in managing handoffs and ensuring work is completed in the correct order and on time Risk, Issue, and Delivery Management Monitor project health and proactively escalate risks, delays, and decision needs Drive issue resolution by coordinating the right stakeholders and maintaining momentum Help ensure projects are delivered according to agreed timelines, scope, and process requirements Maintain visibility into launch readiness, open issues, and follow-up actions Stakeholder Communication Provide clear status updates, meeting notes, action items, and reporting to project stakeholders Communicate timeline changes, dependencies, risks, and decisions in a timely and organized manner Support alignment across teams by clarifying expectations, surfacing gaps, and driving accountability Ensure stakeholders have a shared understanding of project status and upcoming milestones Process and Operational Support Help improve project intake, planning, workflow, and delivery processes over time Support consistent project management practices across website initiatives Maintain project documentation, trackers, and governance materials Contribute to operational discipline across the web team by reinforcing process clarity and follow-through Qualifications Bachelor’s degree in Business, Marketing, Communications, Project Management, Digital Media, or related field 5+ years of project management experience supporting digital, web, marketing, or content-focused initiatives Experience managing cross-functional projects involving multiple stakeholders and teams Experience building timelines, tracking dependencies, and managing risks in a structured environment Experience coordinating work across strategic, creative, and operational teams Preferred Qualifications Experience supporting a resource website, digital experience team, content program, or enterprise web environment Familiarity with CMS-based delivery models, including AEM or similar platforms Experience in financial services or another regulated industry Familiarity with digital content workflows, UX processes, and asset management dependencies PMP, CAPM, Scrum, or similar project management certification Skills Strong project planning and organizational skills Ability to manage multiple workstreams and priorities simultaneously Strong attention to detail and follow-through Excellent verbal and written communication skills Strong stakeholder management and coordination skills Ability to identify risks early and drive resolution Ability to work effectively in a matrixed, cross-functional environment Strong judgment in balancing timing, scope, and dependency needs Success Measures On-time delivery of projects and milestones Clear visibility into project status, dependencies, and risks Effective coordination across Business and partner teams Quality and consistency of project planning and execution Ability to keep work moving through the process with minimal confusion or delay Stakeholder confidence in project communication, readiness, and delivery management