Production Support Analyst at RBC

Join RBC as a Production Support Analyst to enhance application integrity and performance while working in Bedford, Canada. Leverage your skills in SQL and Unix to deliver effective solutions. RBC’s Global Functions Technology team is seeking an accomplished Production Support Analyst to oversee production support activities.

This role focuses on ensuring smooth operations through monitoring, troubleshooting, and document tracking. You will be instrumental in developing data center standards and job scheduling to support our wide-ranging client base across Risk, Finance, HR, and more. Key Responsibilities: • Monitor JCL batch job executions and troubleshoot failures • Document and address shift turnover issues effectively • Contribute to job scheduling and report distribution • Ensure proper generation of data files for production runs Requirements: • Business-focused approach to operational delivery • Strong written and verbal communication skills • Experience with incident and problem management lifecycles • Proficiency in SQL and Unix environments • Demonstrated flexibility and sense of ownership Utilize your technical expertise and problem-solving skills to contribute to RBC’s high-performing team in Bedford. #J-18808-Ljbffr