Production Support Analyst at RBC

Join the Global Functions Technology team at RBC as a Production Support Analyst. This role focuses on monitoring JCL Batch jobs and ensuring seamless operations through effective troubleshooting. As a Production Support Analyst, you'll coordinate production support activities critical for maintaining data integrity across major systems.

Your responsibilities include documenting shift turnover issues, contributing to job scheduling, and ensuring data files are ready for production. Your expertise in incident management and SQL will help drive effectiveness throughout operations. Key Responsibilities: • Monitor and troubleshoot JCL Batch job executions • Document and track shift turnover issues • Contribute to job scheduling and report distribution • Ensure proper data files are available for production • Maintain data center standards and compliance Requirements: • Excellent written and verbal communication skills • Experience with incident and problem management lifecycles • Proficient in SQL and Unix environments • Strong sense of ownership in problem-solving • Flexibility and resilience in handling diverse challenges Leverage your skills in SQL and incident management to excel as a Production Support Analyst with RBC. #J-18808-Ljbffr