Procurement Manager

Job Title: Group Manager – Operations (Procurement / SCM) Location: Chennai | Shift: EST Overlap Experience: 15+ Years | People Management: 10+ Years About the Rol eWe are looking for an experienced Group Manager – Operation s to lead end-to-end delivery across Contract Management, Strategic Sourcing, and Procurement Operation s . This role is critical in drivin g service excellence, SLA adherence, stakeholder engagement, and continuous improveme nt while managing large-scale operations and ensuring complianc e. Key Responsibilit ies ✅ Operational Delivery & Perform anceManage end-to-end sourcing & contracting operations fo r a 40+ FTE teamEnsure execution of contracts, SOWs, NDAs, sourcing requests, eRFx, and PO appro valsTrack KPIs, SLAs, and dashboards; drive RCA and corrective act ionsOptimize workload distribution, capacity planning, and utiliza tion✅ Stakeholder & Escalation Manage mentAct as the primary escalation p ointCollaborate with business stakeholders and participate in governance fo rumsProvide periodic reports, insights, and performance upd ates✅ Team Leader shipLead, coach, and develop a team of sourcing & contracting professio nalsDrive performance management, engagement, and reten tionOversee onboarding, training, and knowledge tran sfer✅ Process Governance & Compli anceEnsure adherence to SOPs, policies, and audit requirem entsDrive standardization and continuous improvement initiat ivesMaintain operational quality, compliance, and documenta tion Required Qualificat ions15+ y ears of experience in Procurement / SCM / Operat ions10+ y ears of people management experi enceStrong exposure to:Contract Management & Indirect Sour cingProcurement Operat ionsSLA/KPI-driven delivery environm entsHands-on experience in eRFx, CLM tools, and stakeholder manage ment Key Sk illsSLA & KPI Manage mentStakeholder & Escalation Hand lingTeam Leadership & Workforce Plan ningProcess Governance & Compli anceContinuous Improvement & Operational Excell ence Education & T oolsBachelor’s degree (master’s prefer red)Proficiency in MS Office (Excel, PowerPoint, Outl ook)Experience w ith ERP / CLM / Case Management t ools prefe rred Additional Det ailsTravel: ~10%Working hours aligned to EST time zoneRole involves interaction with global stakehol ders