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Payroll Manager

Rowleys

LeicesterFull-timeMid LevelOn-site

Job Description

Hours: Full time/Part Time – Working at least 4 days per week (min of 30 hours per week) Salary: Competitive + Benefits Type: Permanent The Rowleys Partnership are looking for an experienced and motivated Payroll Manager to lead our growing payroll function. This is a fantastic opportunity for someone who enjoys a mix of client-facing work, team leadership, and hands‑on payroll delivery. You will take ownership of a diverse client portfolio, oversee end-to-end payroll operations, and play a key role in developing both our people and our processes.

Key Responsibilities Be the go‑to payroll expert for all clients Lead onboarding, including system setup, data migration, and process design Deliver software demos and support proposals for new business Build trusted, long‑term client relationships and confidently resolve complex queries Own Payroll Delivery Oversee multiple payroll cycles (weekly, fortnightly, monthly) Ensure all payrolls are accurate, compliant, and delivered on time Review complex calculations (statutory payments, terminations, adjustments) Maintain exceptional service standards and manage client expectations Working onsite with clients, resolving their payroll issues or acting as cover Ad hoc payroll work Lead, mentor, and grow a payroll team Allocate work effectively and manage deadlines across portfolios Provide technical guidance and hands‑on support when needed Conduct regular 1:1s and performance reviews Play a key role in hiring and developing future talent Planning & Performance Ensure workloads are balanced and manageable across the team Coordinate cover for absence and peak periods Contribute to operational planning, including forecasting and performance tracking Support Business Growth Manage annual fee reviews and pricing discussions with confidence Collaborate on business development and marketing initiatives Identify opportunities to enhance the payroll service offering Systems & Compliance Ensure compliance with HMRC legislation and payroll regulations Work with payroll systems including Paycircle, Sage, Modulr, NEST, and The People’s Pension Carry out payroll health checks to identify risks and improvements for non‑payroll clients What We’re Looking For Proven experience in a Payroll Manager or Senior Payroll position Strong technical knowledge of UK payroll and HMRC legislation Experience managing a team and multiple client payrolls Confident communicator with excellent client‑facing skills Commercial awareness and ability to manage fees and client relationships A proactive leader who enjoys improving processes and developing people Why Join Us? A genuine leadership role with autonomy and influence Opportunity to shape and grow a key service line Supportive, collaborative culture Clear progression and development opportunities A varied role combining people leadership, client management, and technical expertise Benefits of working at Rowleys Competitive market rate salary Salary sacrifice schemes Open plan office space Free onsite parking Healthshield 34 days’ holiday (with the option of purchasing additional days) #J-18808-Ljbffr

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