Operations Manager

Are you passionate about fashion, sustainability, and operational excellence? We’re a thriving luxury resale boutique in Vancouver seeking a skilled Operations Manager to lead and streamline daily operations, support our growing team, and help us elevate the customer and team experience. Key Responsibilities: Oversee daily store operations, ensuring exceptional customer service and presentation Manage and coordinate team workflows (sales associates, marketing staff, consignors) Supervise inventory management, product intake, pricing, and visual merchandising Support marketing and e-commerce activities with clear operational alignment Foster a respectful and collaborative team culture Implement policies, procedures, and systems to improve efficiency Handle scheduling, training, and performance feedback Qualifications: 3+ years of experience in retail or boutique operations management Strong leadership and interpersonal skills Experience managing diverse teams with clear, respectful communication Detail-oriented with a focus on organization and follow-through Familiarity with luxury brands and the resale market a strong asset Tech-savvy (experience with POS systems, inventory software, basic e-commerce tools) Why Join Us: Be part of a fast-growing luxury resale brand with a strong community following Opportunity to shape store culture and operations Employee discount and performance incentives Located in the heart of Vancouver To apply, please send your resume and a short note about why you’re the right fit to [email protected] Authenticity Guarantee All items are verified and guaranteed authentic.

Insured shipping Purchases protected by Route + free National shipping on orders $250+ The Circular Economy Embrace preloved for a planet-friendly choice. Secure payment Rest assured, your payment information is processed securely. All items are pre-owned and consigned to Once More Luxury Boutique.

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