Metrics & Data Analyst

Job Title: Metrics & Data Analyst Years of Experience: 8-12 years of experience in metrics analysis, KPI definition, and dashboard development. Location: Bengaluru/Pune/Hyd/Chennai/Noida Educational Qualification Bachelor's degree in engineering, Statistics, Mathematics, Computer Science, or a related field. Certifications in Data Analytics, Quality Management, or Process Excellence are advantageous.

Skill Requirements Deep understanding of data, metrics, and KPIs, with the ability to define metrics for new age development environments, including automation of data collection Proficiency in Microsoft Excel (basic, advanced, and VBA), Minitab Hands-on experience with data analysis and visualization tools such as Power BI Experience in creating Process Performance Baselines (PPBs), building Process Performance Models (PPM), forecasting models, and developing Power BI dashboards A Strong grasp of various lifecycle models including development, testing, and managed services Familiarity with quality frameworks like ISO 9001, CMMI Excellent analytical, communication, and stakeholder engagement skills Role Scope & Critical Capabilities The incumbent will operate as the enterprise Metrics SME with accountability: Defining and operationalizing KPIs and metrics for modern, automation-driven delivery environments Collect, validate, analyze and drive across lifecycle-wise metrics delivery models (Agile, Dev, Testing, Maintenance, etc.) Advanced data analysis using Excel (including VBA) and Minitab Designing report and deploying analytics solutions on Power BI/Tableau to support decision-making Prepare and publish reports such as PPBs, PPMs, Quality Index, Benchmark Reports and forecast models Leveraging AI-enabled metrics and analytics (value add) Ensuring alignment with ISO 9001, CMMI, and other quality frameworks Collaborate with stakeholders to ensure timely and accurate metrics dissemination Identify trends, anomalies, and improvement opportunities from metrics data. Support internal audits and assessments with relevant metrics documentation and insights. Preferred credentials include certifications in Quality Management, ATM, Six Sigma, Statistics, or Process Excellence.