Maintenance Technician - Global Operations Support

Overview

At Manna, we’re changing how the world receives things by taking delivery to the skies. Our mission is to make high-speed delivery affordable, green, and safe. We design and build our own aviation-grade drones that deliver food, coffee, groceries, and more directly from local stores and vendors to people’s doors in just a few minutes.

We move fast, are passion driven, and value a growth mindset. We’re expanding our operations in the United States and are looking for a hands-on Field Maintenance Technician to join our team in Tulsa, Oklahoma.

Role Overview

Manna is seeking a Maintenance Technician - Global Operations Support to join our maintenance team. This Ireland-based role supports the expansion and ongoing reliability of Manna’s drone delivery operations across new and existing sites globally. You will act as a key technical support point for operations teams, helping diagnose issues remotely, support aircraft maintenance, train local personnel, improve maintenance documentation, and ensure our teams have the tools, knowledge, and guidance needed to keep the fleet operating safely and reliably.

This role involves regular international travel and up to 50% travel, with one day per week at Manna’s Offaly test site.

Role Purpose

The Maintenance Technician - Global Operations Support is responsible for supporting the maintenance and technical readiness of Manna’s aircraft fleet as we scale into new operations sites globally. You will work with maintenance, manufacturing, engineering, flight operations, and local site teams to diagnose aircraft issues, support fault investigations, improve maintenance processes, and ensure consistent standards across all operating locations. This role suits someone with strong hands-on technical ability who can communicate clearly, support teams remotely, travel internationally, and translate real-world maintenance experience into practical procedures, training material, and documentation.

Responsibilities

• Provide remote technical support to operations teams across Manna’s global sites.
• Travel to new and existing operations sites globally to support site launches, ramp-ups, training, troubleshooting, and maintenance readiness.
• Debug aircraft issues, support equipment issues, and maintenance problems during live operations.
• Act as a technical escalation point for local operations and maintenance teams.
• Support the launch and ramp-up of new operations sites from a maintenance and technical readiness perspective.
• Train local maintenance and operations personnel on aircraft servicing, troubleshooting, inspection, repair procedures, and maintenance standards.
• Create and maintain maintenance documentation, troubleshooting guides, service reports, work instructions, and training material.
• Support fault investigation, root cause analysis, and corrective actions for recurring aircraft or equipment issues.
• Work with engineering teams to communicate field issues, reliability trends, and recommended design or process improvements.
• Support aircraft testing and technical investigations at Offaly test site one day per week.
• Ensure aircraft are maintained in line with approved procedures, technical specifications, and safety standards.
• Produce detailed service reports and technical summaries for maintenance, operations, and engineering teams.
• Support the development of scalable maintenance processes for new markets and operating locations.
• Collaborate with cross-functional teams and share technical information across the organization.
• Make recommendations on repairs, diagnostics, maintenance standards, fleet support, and operational readiness improvements.

Location & Travel

This role is based in Ireland, with remote support for Manna’s global operations sites. It requires one day per week at the Offaly test site and up to 50% international travel to support site launches, ramp-ups, training, troubleshooting, and maintenance readiness.

Qualifications & Experience

• Hands-on technical experience in maintenance, aircraft, drone, robotics, automotive, field engineering, or a similar role.
• Strong fault-finding, debugging, and troubleshooting skills.
• Ability to guide and support teams remotely and communicate technical issues clearly.

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