Key Account Manager – Quick Commerce

Position - Key Account Manager – Quick Commerce

Job Summary

The Key Account Manager – Quick Commerce will be responsible for driving sales, profitability, and business growth across Quick Commerce platforms such as Blinkit, Zepto, Swiggy, Instamart, Big Basket, Flipkart Minutes, and other emerging channels. The role involves managing key accounts, ensuring product availability, executing promotional campaigns, and collaborating with internal teams to achieve business objectives.

Key Responsibilities:

• Manage and strengthen relationships with Quick Commerce partners and key stakeholders.
• Achieve monthly, quarterly, and annual sales targets for assigned accounts.
• Develop and execute Joint Business Plans (JBP) with key customers.
• Ensure timely onboarding of new products, accurate catalogue management, and product visibility.
• Plan and execute promotional campaigns, offers, advertisements, and new product launches.
• Monitor sales performance, inventory levels, fill rates, and stock availability to minimize out-of-stock situations.
• Analyze sales data, market trends, and platform performance to identify growth opportunities.
• Monitor competitor pricing, assortment, and promotional activities.
• Coordinate with Supply Chain, Marketing, Finance, and Operations teams to ensure seamless order fulfillment and customer satisfaction.
• Manage trade spends, promotional budgets, claims, and account reconciliations.
• Prepare periodic MIS reports and business performance reviews.
• Ensure compliance with commercial agreements and company policies.
• Prepare and execute the monthly and annual operating plan for the platforms.
• Drive category-wise growth plans, distinguishing high-velocity SKUs
• Own end-to-end commercial onboarding of new SKUs — pricing approval, catalogue content, FSSAI-compliant labeling/claims on listing, launch visibility plan etc.
• Coordinate go-to-market timing with Marketing and NPD teams for new launches.

Qualifications and Skills:

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• MBA (Sales/Marketing) preferred.
• 3–6 years of experience in FMCG, Dairy, Food & Beverage, or Consumer Goods.
• Minimum 2–3 years of experience handling Quick Commerce or E-Commerce accounts.
• Strong understanding of the Quick Commerce ecosystem.
• Key Account Management and negotiation skills.
• Sales planning and business development.
• Analytical and problem-solving ability.
• Strong communication and stakeholder management skills.
• Proficiency in MS Excel and PowerPoint.
• Ability to work in a fast-paced and target-driven environment.