IT Analyst

Priority may be given to the following designated employment equity groups: women, Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons* The Employment Equity Act uses the terminology Aboriginal peoples and visible minorities. City: Within a National Research Council Office across Canada Organizational Unit: Chief Information Officer Branch Classification: CS-2 Tenure: Term Duration: 18 months Language Requirements: English Work arrangements: Due to the nature of the work and operational requirements, this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework). Alternative work arrangements may also be considered to accommodate candidates as required.

For more information, contact the NRC Hiring team. The role We are looking for an Information Technology Analyst – Network Support to support NRC’s digital services and infrastructure. Assist in managing and maintaining network devices, monitoring network performance, and troubleshooting connectivity issues.

Assist with network security implementations, writing documentation, and creating/reviewing processes. Participate in network infrastructure projects, onboarding devices into the corporate network environment and ensuring secure, reliable connectivity for end users. Screening criteria Education College diploma in Computer Science or related field.

Bachelor degree in Computer Science from a recognized University considered an asset. Consideration may be given to candidates with significant experience and a High School diploma. Experience Significant experience in supporting network infrastructure, including switches, routers, firewalls, and wireless networks.

Significant experience installing, configuring, operating and maintaining a network (hardware, software, desktops and peripherals) in a corporate IT environment. Significant experience writing technical documentation, including network configuration guides, troubleshooting procedures, and helpdesk articles. Experience with the use and configuration of devices using the Linux operating system (Ubuntu, Red Hat).

Significant experience is defined as having the depth and breadth of experience that would normally have been gained performing the duties over a period of three (3) years or more. Experience in the following is considered an asset: Experience in network scripting or automation (e.g., Python, Ansible, PowerShell). Experience supporting servers, virtual machines (VMs), and network services in a production environment.

Experience with endpoint management tools such as Microsoft Intune, JamF or similar MDM solutions for networked devices. Experience with the use and configuration of OSX, iOS and Android devices. Experience implementing network or system hardening standards such as CIS Benchmarks, NIST, or other security frameworks.

CompTIA Network+ or Cisco CCNA certification. Condition of employment Secret (II). A thorough security clearance process will be applied.

Language requirements English. Information on language requirements and self‑assessment tests available upon request. Assessment criteria Technical competencies Solid knowledge of network operating systems and protocols, including Windows Server, Linux, and network device OSes.

Knowledge of networking concepts and technologies, including TCP/IP, routing, switching, DHCP, DNS and VPNs. Knowledge of scripting/programming for network automation and troubleshooting (e.g., PowerShell, Python, Bash). Ability to research and analyze complex IT and network issues, providing sound advice and expertise to clients, team members, and management.

Knowledge of network and endpoint management tools (e.g., Microsoft Intune, network monitoring platforms). Ability to write clear and concise technical documentation. Understanding of network security concepts and ability to implement hardening measures.

Ability to prioritize and manage multiple tasks in a fast‑paced IT/network environment. Behavioural competencies Technology support - Client focus (Level 2) Technology support - Initiative (Level 2) Technology support - Conceptual and analytical ability (Level 2) Technology support - Results orientation (Level 2) Technology support - Teamwork (Level 2) Compensation From $86,503 to $108,068 per annum. Notes Relocation assistance will be determined in accordance with the NRC's directives.

A pre‑qualified list may be established for similar positions for a one‑year period. Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.

The incumbent must adhere to safe workplace practices at all times. We thank all those who apply, however only those selected for further consideration will be contacted. For questions, please contact: E-mail: [email protected] Telephone: 438-451-7673 Closing Date: 18 May 2026 - 23:59 Eastern Time #J-18808-Ljbffr