Lead Analyst in IT Network Services
University of Ottawa
Job Description
Join a university's IT department as a Lead Analyst focused on network support and service delivery. This role requires strategic planning, operations management, and technical leadership. In this contract position, you will report to the Senior Manager, Information Technology, and manage a team dedicated to effective network services.
Your responsibilities will include planning resources, evaluating IT operations, staffing, and ensuring data security and compliance. Key Responsibilities: • Organize and manage long-term IT asset planning • Track project status and allocate technical resources • Recruit and evaluate IT staff performance • Escalate complex technical issues and provide solutions • Maintain institutional data confidentiality and accessibility Requirements: • Degree in Computer Science or equivalent experience • At least five years of IT management experience • Knowledge of hardware, software, and security standards • Strong interpersonal skills and bilingualism in French/English • Experience with IT project planning and budgeting Lead a team in delivering exceptional IT network services while ensuring operational excellence throughout the university. #J-18808-Ljbffr