Healthcare Reception & admin

Jeffery and Ree Clinical Psychologists and Sleep Matters – West Perth WA

Warm team culture & appreciation | Play a key role in a well-regarded clinic

Jeffery & Ree Clinical Psychologists (J&R Psych) is looking for a warm, organised and proactive person to join our administrative team.

If you love creating exceptional client healthcare experiences and have excellent attention to detail, we'd love to meet you.

Jeffery & Ree Clinical Psychologists (www.jrpsych.com.au) is a trusted, well-established private clinic with locations in West Perth and Como. Our team provides high-quality psychological care to children, adolescents, adults, and families across a wide range of presenting concerns. We are also well known for our work in behavioural sleep medicine (eg. insomnia, and other sleep disorders), with many of our referrals being specifically related to sleep concerns.

See Sleep Matters: www.sleepmattersperth.com.au

Our purpose — helping people thrive, applies not only to our clients and referrers, but to our team as well. We prioritise a welcoming team culture that fosters a happy and stimulating work environment, where our team can do their best work.

About the Role:

1. Reception & Client Experience

• Greeting clients and responding to enquiries with warmth and professionalism
• Diary management & appointment bookings for our clinical psychologists
• Invoicing, payments and Medicare/HICAPS processing
• Using Cliniko to manage client records and admin tasks
• Liaising with referrers and GP practices
• Scanning, filing, database maintenance
• Maintaining a calm, tidy and welcoming clinic environment
• Weekly reporting, checks and ad‑hoc operations tasks

You’ll Be a Great Fit If You…

• Have allied health or medical reception experience
• Are warm, reliable and love helping people
• Possess strong attention to detail
• Are proactive and enjoy improving processes and solving problems
• Have strong writing and communication skills

Familiarity with:

• Mental health clinic or allied health clinic experience

The role will be at one or both of our clinics in West Perth and/or Como. An evening per week and alternate Saturdays may be required. Flexibility to occasionally cover leave is desirable. Three days per week is ideal.

Ideal starting date is as soon as possible.

Please send your CV and a cover letter addressed to Admin Manager, Rachel Bending telling us why this role excites you, and examples of how you meet the selection criteria. Also note how many days per week you have capacity for. Extra points if you write your cover letter from scratch rather than generating it with AI – we want to get to know you!

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