Health Product Analyst
AIA Hong Kong and Macau
Job Description
Responsibilities
- Support analytics initiatives that enhance product performance and enable data‑driven decision making.
- Translate complex data into clear, actionable insights to inform product strategy, pricing, and business decisions.
- Analyse product and portfolio performance to identify trends, risks, and opportunities, including the impacts of member behaviour.
- Collaborate with cross‑functional teams to define and monitor product metrics and KPIs, supported by effective reporting and dashboards.
- Support product management and implementation activities in partnership with the Senior Product Manager.
- Work closely with, and take guidance from, the AIA Health Actuarial team and AIA Health’s Appointed Actuary.
- Conduct competitor and industry analysis to support product positioning, pricing, and strategic decision making.
- Investigate and define customer segments to improve profitability and retention.
- Identify and analyse claims trends and emerging patterns.
- Support provider management activities, including analysing provider performance and identifying opportunities to improve value and outcomes.
- Support analytical initiatives to enhance business processes and outcomes.
- Support product management and delivery activities in collaboration with the Senior Product Manager.
- Support the definition of project objectives.
- Acquire and explore data.
- Undertake other tasks and responsibilities as required by management from time to time.
- Implement, document, and maintain models with guidance.
- Interpret and communicate results within the team and to broader stakeholders.
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century.
And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030.
If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career – your way. Inspiring and supporting you to thrive – not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA
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