Head of Sales

Company: Phoenix Business Advisory

Position: Sales Head – India

Location: Ahmedabad / Surat / Delhi (Travel Required Across India)

Department: Sales

Employment Type: Full-Time

Reports To: CEO

About Phoenix Business Advisory

Phoenix Business Advisory is a global Business Migration and Investment Advisory firm specializing in assisting entrepreneurs, investors, business owners, and high-net-worth individuals in expanding internationally.

Our expertise includes Business Migration and Investment programs for Australia, the UAE, the USA, and other international destinations. Through strategic advisory services, legal coordination, and personalized client support, we help clients achieve their global business and residency goals.

As we continue to expand across India, we are looking for an experienced Sales Head who can build, lead, and scale a high-performing sales organization.

Position Summary

The Sales Head will be responsible for developing and executing the overall sales strategy for India while ensuring consistent revenue growth across all offices.

The role requires a highly motivated sales leader with strong experience in consultative sales, team management, sales operations, forecasting, and business development.

The ideal candidate should possess excellent leadership skills, the ability to coach teams, improve conversion ratios, establish sales processes, and drive a high-performance culture.

This position carries complete ownership of India's sales performance and will play a key role in achieving the company's long-term growth objectives.

Key Responsibilities

1. Sales Strategy & Revenue Growth

• Develop short-term and long-term sales strategies aligned with company objectives.

• Prepare monthly, quarterly, and annual sales plans.

• Drive revenue growth across all India branches.

• Ensure achievement of sales targets through structured planning.

• Identify new business opportunities and expansion markets.

• Build strategic partnerships to increase lead generation.

• Analyze market trends and competitor activities.

• Recommend new products, services, and pricing strategies.

2. Sales Team Leadership

• Lead and manage Sales Managers, Team Leaders, Senior Consultants, and Sales Consultants.

• Recruit, interview, and onboard high-performing sales professionals.

• Set clear KPIs for every sales employee.

• Conduct regular one-on-one coaching sessions.

• Mentor team members to improve productivity.

• Build a performance-driven sales culture.

• Develop succession plans for future leaders.

• Resolve team conflicts and maintain motivation.

3. Sales Operations Management

• Establish standardized sales processes across all locations.

• Monitor daily sales activities and productivity.

• Improve lead allocation systems.

• Ensure CRM compliance.

• Maintain accurate customer records.

• Review daily call reports and follow-up activities.

• Implement best practices to improve operational efficiency.

• Optimize sales workflows.

4. Performance Management

Monitor KPIs including Lead Generation, Contact Rate, Appointment Booking, Consultation Conversion, Sales Conversion, Revenue Achievement, Average Deal Size, Sales Cycle Duration, Client Follow-up Ratio, Individual Sales Performance, Branch-wise Performance, and Team Productivity. Prepare corrective action plans wherever required.

5. Sales Coaching & Training

• Design sales training programs.

• Develop sales scripts and consultation frameworks.

• Improve objection handling techniques.

• Conduct role-play sessions.

• Train teams on negotiation and closing.

• Develop product knowledge.

• Organize weekly knowledge-sharing sessions.

• Evaluate training effectiveness.

6. Client Relationship Management

• Personally manage strategic and high-value clients.

• Participate in important consultation meetings.

• Assist the sales team during complex negotiations.

• Resolve escalated customer concerns.

• Ensure exceptional customer experience.

• Build long-term client relationships.

• Maintain client satisfaction standards.

7. Sales Forecasting & Reporting

Prepare and present Daily Sales Reports, Weekly Performance Reports, Monthly MIS, Quarterly Business Reviews, Revenue Forecasts, Pipeline Reports, Conversion Analysis, Branch Performance Reports, Team Productivity Reports, and Sales Trend Analysis.

Present strategic recommendations to the CEO and senior management.

8. Cross-Functional Coordination

Collaborate closely with Marketing, Operations, Documentation, Client Success, HR, and Finance teams.

9. Process Improvement

Identify sales bottlenecks, improve conversion ratios, implement automation, recommend CRM enhancements, standardize sales documentation, build scalable sales systems, and introduce best industry practices.

10. Business Expansion

Identify new business opportunities, evaluate new cities and markets, build channel partnerships, develop referral programs, explore corporate alliances, and support international expansion initiatives.

Qualifications

Education

• Bachelor's Degree in Business Administration, Marketing, Management, Commerce, or a related field.

• MBA in Sales, Marketing, or Business Management preferred.

Experience

• 8–12 years of overall sales experience.

• Minimum 3–5 years in a senior sales leadership role.

• Proven experience managing large sales teams.

• Experience in Immigration Consultancy, Business Advisory, Real Estate, BFSI, Banking, Wealth Management, or B2B Consultative Sales preferred.

• Strong track record of consistently achieving sales targets.

Required Skills

Leadership Skills

• Team Building

• People Management

• Coaching & Mentoring

• Conflict Resolution

• Performance Management

• Decision Making

Sales Skills

• Consultative Selling

• Negotiation

• Closing High-Value Deals

• Business Development

• Strategic Planning

• Sales Forecasting

• Revenue Management

Technical Skills

• CRM Systems

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Office Suite

• Sales Analytics

• Reporting & Dashboard Management

Soft Skills

• Excellent Communication

• Presentation Skills

• Relationship Management

• Problem Solving

• Analytical Thinking

• Time Management

• Adaptability

• Leadership Presence

Preferred Industry Experience

Candidates with experience in Immigration & Business Migration, Investment Advisory, Real Estate, Banking & Financial Services (BFSI), Wealth Management, Insurance, B2B Consulting, International Education, and Luxury Sales will be preferred.