General Manager (Milton)

ABOUT BLUE HILLS SKI AREA Blue Hills Ski Area is Greater Boston’s hometown mountain — a beloved, accessible destination offering alpine skiing, snowboarding, snow tubing, and a full lodge experience just minutes from the city. With a loyal regional following and a growing corporate and group business, Blue Hills is seeking an experienced, entrepreneurial leader to oversee all aspects of mountain operations and drive the area’s continued growth. The General Manager serves as the senior leader of Blue Hills Ski Area, with full accountability for operations, financial performance, guest experience, staff management, and strategic direction.

This individual will bring proven ski industry experience, a track record of successfully leading departments or business units, and the ability to inspire a team in a fast-paced, weather-dependent environment. Operations & Mountain Management • Oversee all day-to-day operations including snowmaking, grooming, lifts, terrain management, snowsports, tubing, race, ski patrol, and facilities maintenance • Develop and implement operational procedures, emergency protocols, and risk management practices in compliance with state & industry regulations and NSAA standards • Coordinate seasonal opening and closing, capital maintenance, and year-round infrastructure planning Leadership & People Management • Oversee full-cycle staffing: hiring, onboarding, performance management, and retention strategies for seasonal and year-round employees • Partner with HR to ensure compliance with labor laws, safety regulations, and organizational policies Financial Management & Strategy • Identify and develop new revenue opportunities including group sales, events, programming, and partnerships • Analyze operational and financial performance data and present results and strategic recommendations to ownership • Help manage vendor and supplier relationships, negotiate contracts, and oversee procurement Guest Experience & Brand • Collaborate with the marketing team on brand positioning, seasonal campaigns, and community engagement • Serve as the public-facing leader of Blue Hills Ski Area within the Greater Boston community Minimum 7–10 years of experience in the ski or mountain resort industry • At least 3–5 years in a senior leadership role managing multiple departments or a major operational division • Demonstrated success managing P&L responsibility and driving revenue growth • Deep understanding of mountain operations, snowmaking, lift systems, and winter resort logistics • Strong financial acumen with experience in budgeting, forecasting, and reporting • Familiarity with NSAA standards, ski patrol operations, and industry safety regulations • Ability to work flexible hours including weekends, holidays, and on-call during peak season Bachelor’s degree in Hospitality Management, Business Administration, or a related field • Experience with group/corporate sales and event management in a resort setting • Proficiency with resort management software, POS systems, and data analytics tools Potential for performance-based annual bonus Season ski pass for employee and immediate family Paid time off and holiday schedule Qualified candidates are encouraged to submit a resume and cover letter outlining their ski industry experience and leadership background via LinkedIn. Applications are reviewed on a rolling basis;