Front of house - Admin
Best Practice Group
Job Description
The Role
This role is the first point of contact for clients and provides essential administrative support to a busy accounting firm in Black Forest. The position combines front-of-house responsibilities with general office administration and, depending on experience, may extend to accounting administration and compliance support (ATO and ASIC). There is opportunity for long‑term growth within the firm.
Key Responsibilities
- Manage reception, including greeting clients, handling calls, scheduling appointments and maintaining a professional front‑of‑house environment
- Provide general administrative support, including email management, document preparation, data entry, invoicing and mail coordination
- Maintain client records and practice management systems
- Assist with client onboarding and end‑of‑job processes (collation of tax returns and financial statements)
- Support ATO and ASIC compliance tasks, including lodgements, correspondence and annual reviews (where experienced)
- Prepare establishment documentation for companies, trusts and SMSFs (where experienced)
- Provide administrative assistance to senior staff as required
Skills & Experience
- Prior experience in reception, administration or customer service
- Strong communication, organisation and time management skills
- Professional presentation and high attention to detail
- Proficiency in Microsoft Office
- Ability to manage confidential information with discretion
- Experience in an accounting or professional services environment, and familiarity with Xero, ATO/ASIC portals or compliance software, is advantageous but not essential.
Ideal Candidate
A reliable, proactive and client‑focused professional who thrives in a team environment and is seeking a long‑term opportunity within a supportive accounting practice.
The firm is a leading accounting practice in Adelaide, known for its commitment to excellence and a rapidly expanding team. They specialise in the delivery of integrated professional servicesto primary producers, agribusiness, and family businesses. With a strong focus on technology and culture, it offers a modern and dynamic work environment.
The firm is looking to grow further by adding a talented individual who can contribute to its continued success.
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