Exercise Physiologist - Patient Enrollment

Exercise Physiologist - Patient Enrollment Job Title: Patient Growth Specialist (1099 Contractor) Classification: 1099 Contractor Hours/Schedule: Monday-Friday, 10:00 AM - 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About the Role We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is ideal for candidates with a clinical or exercise science background who are excited to combine patient education with performance-driven outreach. You'll engage cardiac patients through high-volume outbound calling, educate them on the benefits of cardiac rehabilitation, address clinical and logistical questions, overcome hesitation, and guide patients through enrollment and initial technical setup.

This is a highly conversion-focused role that blends clinical credibility with strong sales and objection-handling skills. Key Responsibilities Make high-volume outbound calls to eligible cardiac patients identified through health system partners Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team Assist patients with mobile app downloads, account setup, and basic technical troubleshooting Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance Accurately document call outcomes, patient status, and next steps in internal systems Meet or exceed daily call volume, enrollment, and attendance targets Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience Required Qualifications Bachelor's degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care Background in one or more of the following: Exercise physiology Cardiac rehabilitation Clinical care coordination Patient education or health coaching Strong verbal communication skills with the ability to build trust quickly with cardiac patients Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language Proven ability to perform in a metrics-driven, high-volume calling environment Strong objection-handling skills and ability to motivate behavior change Technical comfort helping patients navigate mobile apps and resolve basic tech issues Reliable internet connection and a quiet, professional home workspace Highly Preferred Experience Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials Prior experience in: Cardiac rehab programs Hospital discharge or referral coordination Patient navigation or care management Experience enrolling patients into clinical or digital health programs Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms Sales, outreach, or growth experience in healthcare or digital health environments *Note: This is a 1099 contractor position