Escalations Software Developer

Drive customer solutions as an Escalations Developer. Engage in hybrid teams troubleshooting and optimizing software for complex supply chains using cutting-edge technologies and innovative problem-solving. As a member of the Escalations Team, you'll play a crucial role in addressing critical customer issues while collaborating with various stakeholders.

You'll leverage your technical skills to debug and enhance our supply chain software, ensuring optimal performance across multiple systems. Your ability to handle varied customer configurations will be essential in delivering reliable solutions. Key Responsibilities: • Triage complex escalations among cross-functional teams • Oversee defect remediation with a focus on quality • Collaborate to resolve technical issues for customers • Meet high expectations in a fast-paced work setting • Enhance product reliability with global teams Requirements: • 7+ years of experience in software development • Proficient in C++, C#, or Java • Familiarity with system-level software design • Strong teamwork and communication skills • Background in supply chain management preferred Utilize your expertise to foster customer trust through effective solutions in dynamic supply chain landscapes. #J-18808-Ljbffr