Duty Manager

Duty Manager Responsibilities will include: maintenance of service standards & guest satisfaction at the highest level; motivation, training and development of team members; administrative duties such as coordinating reports and leading emergency response procedure; assist in processing reservations, modifications and cancellations from internal and external channels and be knowledgeable about packages and promotional options available. Qualifications Excellent opportunity for an energetic, self‑motivated, team‑oriented leader, with minimum 2 years Front Desk supervisory experience in a similar environment. Flexibility in shifts is essential. Candidate must have exceptional guest service and communication (both verbal and written) skills, strong attention to detail, and proven leadership and problem‑solving abilities. Some Post‑Secondary education is required, preferably in a recognized Hospitality Program. Strong knowledge of computer systems required, OPERA (or similar) and additional languages are preferred. Benefits Rewards & Recognition Team rates from $59 per night, Family & Friends rates too! 25% discount at our restaurants for up to 6 people Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort Ongoing Employee events, incentives & recognition Growth Opportunities — Career Advancement starts from Within Dedicated Training Program Employee Assistance Program (EAP) — Free mental Health Support, Legal & Financial Counselling Refer a friend or family and earn money! Group Life Insurance, Extended Health, Dental, Vision Care! Complimentary Stays RRSP Matching Milestone Rewards Tuition Credit Program Employment Notice You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.

Equal Opportunity Employer At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. We are an equal opportunity employer and seek motivated and enthusiastic individuals for various fields, including Construction, Finance, IT, HR, Marketing and Support Center. #J-18808-Ljbffr