Customer Service Representative

Job Description

Walkin Drive

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Location- Gate no.1, Sector 75, Teleperformance, Mohali

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Responsibilities

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• Communicate with customers via phone, email and chat
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• Provide knowledgeable answers to questions about product, pricing and availability
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• Work with internal departments to meet customer's needs
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• Data entry in various platforms
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• Resolve complex customer queries via live chat platforms.
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• Maintain high accuracy and quick Turnaround Time (TAT).
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• Deliver polished, professional solutions to international users.
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Qualifications

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• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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• Ability to multi-task, organize, and prioritize work
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• Flexibility: Must be comfortable with a 24/7 rotational shift schedule.
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• Location: Currently residing in the Tricity area.
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Benefits

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• Schedule: 5-day work week (2 rotational offs).
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• Transport: Free cab facility for female staff during night shifts.
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• Growth: Premium environment with clear career progression.
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How to Apply:

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Contact Person- Tanika Sharma

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Meet HR Tanika in Cabin No. 12, Teleperformance sector 75 Mohali Gate no.1

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Share your Resume at [email protected]