Customer Service Representative | Dagupan, Pangasinan
Resolv Global
Job Description
We are currently hiring Customer Service Representatives in Dagupan, Pangasinan, to support growing customer service operations for international clients.
This is an on-site opportunity for customer service professionals with strong English communication skills, a customer-focused mindset, and the ability to perform in fast-paced BPO and call center environments.
We are looking for reliable, motivated individuals who are ready to build their careers while supporting customers across a range of international service environments.
Compensation
- PHP 14,000 – PHP 17,000 per month
- On-site in Dagupan, Pangasinan
- Opportunities supporting international clients
- Full-time opportunities
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our Process Includes
- Resume and Pre-Screen Questionnaire Review
- One-Way Video Interview
- Live Teams Interview
- Final Interview
Important
- This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.
- Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.
- Incomplete applications may automatically be removed from consideration.
If you\'re an experienced customer service professional looking for a stable on-site opportunity in Dagupan, we encourage you to apply!
Requirements
What We\'re Looking For
The Ideal Candidate Will Have
- Previous BPO, call center, or customer service experience
- Strong spoken and written English communication skills
- Excellent customer service and interpersonal skills
- Strong problem-solving and critical-thinking abilities
- The ability to multitask and work efficiently across multiple systems
- Strong attention to detail and accuracy
- A professional, reliable, and customer-focused mindset
- The ability to work effectively in a fast-paced environment
- Willingness and ability to work on-site in Dagupan
Experience Backgrounds We Welcome
We welcome candidates with experience in a variety of customer-facing and support environments, including:
- Customer Service
- Customer Support
- Healthcare Support
- Technical Support
- Billing Support
- Sales Support
- Appointment Scheduling
- Collections
- Administrative Support
- Live Chat / Email Support
- Retention / Escalations
- Inbound / Outbound Calling
- BPO / Call Center Operations
- You don\'t need experience in every area listed above. We are interested in candidates with strong customer service skills who can demonstrate the ability to learn, adapt, and perform in a structured international support environment.