Customer Service Officer

We are seeking a bright and bubbly Customer Service Officer to fill a full-time position within our busy Regional Freight depot based in Hazelmere.

A friendly manner and exceptional communication skills, along with proficient data-entry, excellent recall and above average problem-solving skills are non-negotiable prerequisites in this fast-paced role.

Experience with freight systems, manifesting and dangerous goods is preferred, but if you understand the complexities of general freight, are a fast learner and have commitment and dedication then CTI is looking for you to become part of a proud team who are committed to providing excellent service to our customers and regional hubs.

Experience in a similar role within the Transport Industry is essential.

Responsibilities

• Telephone Customer Service
• Data Entry, booking jobs, job queries, manifesting, along with problem solving.
• Tending to a busy inbox in a timely and methodical manner
• Phone and email liaison with country agents
• Working independently and as part of a team

This is a great opportunity to join one of Perth's fastest growing companies, with avenues for advancement for the right applicant.

If you feel you have what we are looking for please apply.

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